SB

Stella B. 2 years ago • From Google

Rating

Excellent

Swift and caring medical response

I initiated contact with the medical practice through an e-consult at 08:19hrs and received an instant confirmation email stating they would aim to respond by the end of the next business day. Surprisingly, just ten minutes later at 08:29hrs, Theo from reception called to inform me that a physician could see me that very day at 09:40hrs. From my initial outreach to being seen, less than ninety minutes had elapsed. The medical staff are exceptionally approachable and never make patients feel hurried during consultations. I was seen by a wonderful doctor (who, like all their colleagues, was fantastic) who provided precisely the guidance I required and directed me to the pharmacy, effectively resolving my medical concern. My heartfelt gratitude goes out to the entire team at Abbey Medical Centre for their outstanding care, which truly sets a superior standard compared to other medical practices.

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