Hollyns Health & Wellbeing - Clayton

Total embarrassment. Steer clear of this place.

I signed up with this medical practice over 10 months ago. I've attempted to schedule appointments for my children and myself multiple times, always ensuring I call precisely at 8:00am, yet I've..

If I could give this a rating lower than the minimum possible, I absolutely would. Google's rating system is the only thing preventing me from expressing just how terrible this is.

Despite being registered at the Allerton Health Centre, I recently had an exceptional experience at the Clayton centre. At 8:10 am, I called and explained that two rounds of antibiotics had been..

Frustratingly long hold times when trying to reach customer service by phone

Absolutely terrible. I've been calling daily for a week, and every single time they claim they're completely full and have stopped allowing advance bookings. It's completely ridiculous and..

What an absurd medical practice. I attempted to schedule a doctor's consultation at 8am, only to find myself in a phone queue at position 35, which abruptly disconnected at 8:20am. Upon redialing, I..

The appointment was 20 minutes late. Whilst waiting I was in the main reception and not a further, unsigned reception area and I was worried being hard of hearing that I’d missed my name being..

The service is abysmal. Repeatedly, they've arbitrarily discontinued my prescriptions without warning, including my statin medication, claiming a review was necessary but failing to even conduct a..

I was able to schedule a convenient time slot and received excellent care from all staff members I encountered. The post-appointment communication was also satisfactory.

Utterly appalling conduct from employees with zero availability for scheduling consultations

Smooth sailing throughout my medical care here. Scheduling the depo injection with the nurse was a breeze. The front desk staff is consistently accommodating, and they handle repeat prescription..

I had a pre-scheduled consultation at the medical practice. Despite having an appointment, I was forced to wait 40 minutes before seeing a physician. The prolonged waiting time was unacceptable, and..

I had a pleasant interaction with a kind administrative staff member, whose name I believe was Kiya or something close to that. I shared my concerns, and although she initially mentioned that all..

Hollyns health Clayton is undoubtedly the most terrible medical practice I have ever encountered. The front desk employees demonstrate a complete lack of compassion and appear woefully unprepared..

I've experienced the absolute worst customer service from this medical practice imaginable. I called in the morning and endured a 45-minute wait, only to be told a doctor would contact me around..

Booking an appointment here is an absolute nightmare. Their scheduling system feels like it's stuck in the past, making the entire process incredibly frustrating. After numerous failed attempts, I..

Their prescription management is an absolute shambles. It's an insult to even label this as a health and wellness service.

Getting an appointment here is impossible, and the entire experience is utterly pointless. I'd give zero stars if I could. The doctors seem completely clueless and unable to provide any meaningful..

A heartfelt appreciation to the wonderful team at Hollyns Health and Wellbeing I received expert treatment for a severely painful splinter embedded in my thumbnail, which was removed using local..