Northwood Medical Centre

I received a text message a few hours before my medical telling me it had been cancelled. I telephoned them and after a very very long wait spoke to someone to book a new appointment. Despite..

The medical practice essentially abandoned me, leading to a life-threatening sepsis situation. Neither the physician, receptionist, nor practice manager demonstrated any semblance of professional..

Consistently behind schedule for appointments. Patients endure waiting periods ranging from half an hour to nearly an hour. If we arrive 5 minutes late, they immediately cancel our slot, but when..

Completely and utterly the most terrible medical practice in Birmingham. For someone with a job, securing a doctor's appointment here is practically unattainable. I followed their instructions and..

I've encountered numerous negative comments regarding the reception team. However, having been associated with this practice for over two decades, I can confidently say they are exceptional. The..

Completely ineffective medical service... had to dial repeatedly six times this morning just to obtain a simple physician's documentation.... their call center was overwhelmed and unable to handle..

Scheduling appointments is a breeze, and the healthcare professionals are consistently compassionate and supportive. The administrative team is equally friendly and accommodating. Throughout my..

Exceptional medical procedure, accompanied by outstanding personnel and highly skilled physicians

As someone seeking medical care, I firmly believe in the importance of clear, open dialogue during these pivotal healthcare moments. Recognizing that unexpected situations can emerge, I emphasize..

The team here is incredibly welcoming, and the physicians demonstrate genuine compassion. They consistently go above and beyond to provide support in every possible way. Considering the widespread..

I was denied registration at a general practitioner's office solely due to my non-British nationality. Despite being an EU citizen, currently employed by a UK company and possessing an NHS number,..

Absolute frustration trying to schedule a consultation. Spent 20 minutes on hold, only to be informed that all slots are booked and the specific physician I require has no availability until next..

I switched to this medical practice around two years back after growing dissatisfied with my previous provider and wanting to avoid the expansive clinic located on Bristol Road. Northwood Medical..

Inconsistent service with questionable integrity... professional care seems more like a lottery. The quality of treatment heavily depends on chance, starting with the challenge of securing a timely..

I serve as a caregiver for my elderly sister, aged 85, and her husband, who is 89, and the medical care they receive from this practice is absolutely appalling. They are constantly struggling to..

I would like to commend the reception staff, particularly Joanne on this occasion, who was very helpful both on the phone and in the surgery, talking me seriously with patience and respect. I have..

The physiotherapist displayed a complete lack of professionalism. Communication was incredibly challenging from the start, as the practitioner spoke at an incredibly rapid pace with limited English..

Dreadful, poor uncaring attitude. They put barriers in place making it more difficult to access care. Avoid this practice!

When I initially signed up here during my pregnancy at the onset of the pandemic, the circumstances were somewhat chaotic, leading to a few communication mishaps that made me slightly anxious about..

Absolutely dreadful customer service where the reception staff attempted to wrongly charge me despite my insurance company covering the costs. They ignored an invoice from my insurer for weeks, even..