Greystoke Surgery

I recently switched to this practice from my previous one and I have found the clinical team to be considerably more approachable than before. They demonstrate genuine warmth and appear invested in..

I had an appointment recently and was delighted with the experience. I was called through without delay and found the clinician to be understanding and supportive. The reception team were also..

An amazing medical practice where all the staff members are wonderful, from the reception team through to the prescription service, clinical staff, and doctors. I have consistently had positive..

Always receives a quick response to any query and appointments are arranged promptly when necessary. Thank you for the dedication and very highly recommended!

I'm extremely frustrated with the difficulty in simply calling to book an appointment. The process feels patronising and is quite time-consuming. If you happen to miss a callback, you're forced to..

I've been a patient at this practice for many years since childhood. The service throughout the organisation is excellent. The receptionist I spoke with today was particularly helpful and guided me..

A practice that demonstrates genuine compassion and promptly addresses patient needs.

The transition to an exclusively digital appointment booking system raises significant concerns about accessibility and inclusivity. The approach appears to have been designed without adequate..

The practice provided a welcoming and warm atmosphere. The clinical staff were lovely, friendly, and inviting.

I have consistently experienced high-quality care at this practice and frequently suggest it to people I know.

The clinical staff are satisfactory, however the administrative team and front desk personnel fall short of expectations.

I have been attending this GP surgery for a number of years, and my experiences have consistently been very positive. The team demonstrates excellent responsiveness and promptly addresses any..

Very prompt and welcoming response to acute health concerns. Seen later the same day by a clinician who listened carefully and with empathy. They were reassuring and extremely kind and helpful...

Outstanding prompt attention and wonderfully pleasant team members.

This is the finest medical practice I have ever attended and hearing about other people's experiences with their own healthcare providers makes me feel genuinely fortunate to have discovered what..

I feel compelled to share a review for Greystoke Surgery. The care I have received has been absolutely wonderful. I went through a significant life change involving my employment due to health..

The prescription service feels inadequate. I called early in the week to request a refill when my supply was running low, and went to collect it several days later only to find it hadn't been..

Extremely attentive and forward-thinking. The clinical team demonstrated a friendly and welcoming demeanor throughout my visit.

The clinical staff are genuinely pleasant, however the appointment booking system is extremely difficult to navigate. Additionally, there have been instances where callbacks were promised but did..

Excellent service with great communication and a genuinely pleasant experience