Vassall Medical Centre
Tnoel999888 T. 4 years ago • From Google
Bad
Telephone appointments arrive at unpredictable times
The telephone appointment system is unreliable, with calls arriving either significantly before or after the scheduled time. Following a missed connection, a text message was sent placing responsibility on the patient for not being available.
The medical centre on Vassall Road is honestly the worst GP practice I have experienced. We called this morning to arrange an appointment as my mother was feeling unwell due to a chronic health..
Vassall Medical Centre
Reaper R.
Not my regular practice, so I'm unfamiliar with the names of the reception staff or the clinician who saw me, but I can say that everyone here was exceptionally courteous and the clinician who..
Vassall Medical Centre
Clemon P.
This medical practice operates on an advance booking system for appointments. A small number of telephone consultations and same-day slots are offered on a first-come, first-served basis for those..
Vassall Medical Centre
Gian H.
On my third visit to the practice, I found the reception experience to be disappointing. When seeking assistance with appointment queries, I expected a more helpful and welcoming approach,..
Vassall Medical Centre
John G.
The clinical team at this medical centre have provided excellent examinations, diagnoses, treatment and advice to myself and my family member over many years. I would recommend this practice to..
Vassall Medical Centre
Laura A.
I received incorrect appointment timing information when I called ahead, which resulted in me not attending my scheduled visit.
Vassall Medical Centre
aida b.
A healthcare professional is available at Vassall Medical Centre.
Vassall Medical Centre
Charlotte M.
Had a wonderful experience at this practice. The clinicians I've seen have consistently demonstrated patience, kindness, and thoroughness in their approach. I'm very satisfied with the care received..
Vassall Medical Centre
RUPERT C.
The healthcare professional I saw provided excellent care.
Vassall Medical Centre
Elizabeth E.
The last time I contacted the practice to arrange an appointment, the receptionist requested details of my symptoms, which I was happy to provide. I was informed that this information would be..
Vassall Medical Centre
Vanessa R.
The receptionist was quite unwelcoming. After arriving slightly late due to heavy traffic, I was not offered the opportunity to see a clinician, despite the practice appearing to have availability...
Vassall Medical Centre
Ciara C.
This is an excellent practice - the front desk staff are wonderful and the clinicians are genuinely caring and supportive - I always feel heard and valued :)
Vassall Medical Centre
Bukky O.
The clinician demonstrated a professional approach and genuine commitment to patient care, consistently striving to make patients feel valued and supported throughout their appointments.
Vassall Medical Centre
caroline a.
This practice has benefited from having a health and wellbeing coach on staff. The coaching service provides valuable support and is an important addition to the care offered here - it would be..
Vassall Medical Centre
Amelia G.
This practice has been disappointing. I was informed that a clinician would contact me for my appointment, but the call never came through. This is the third occasion this has happened to me. They..
Vassall Medical Centre
Jnr s.
This practice used to be a reliable choice, but accessing appointments has become increasingly difficult. I have been attempting to secure an appointment since earlier in the year, and it continues..
Vassall Medical Centre
Peter D.
Although it has been around two and a half years since I moved to a different practice, the medical centre on Vassall Road continues to stand out as not only the best GP surgery I was fortunate..
Vassall Medical Centre
Sandra C.
I really appreciate being recommended for this programme—it was a truly excellent experience. I would be delighted if there were further chances to participate in something similar in the future...
Vassall Medical Centre
Paul B.
I'm very fortunate to be minutes away from this medical centre. I'm always able to get prompt appointments, and the reception team are amazing—efficient, friendly, and discreet. All the clinical..
Vassall Medical Centre
Lucy G.
I have been a long-standing patient at this practice and have consistently received excellent care. The surgery operates an efficient appointment system through an app, which typically offers good..
Vassall Medical Centre
Samantha C.