Victoria Medical Centre

I rarely leave reviews like this, but I feel compelled to share my experience as I'm genuinely frustrated with how I've been treated. I'm dealing with significant issues affecting both my joints,..

I visit frequently due to my pregnancy and have found the staff to be genuinely pleasant and considerate. They are consistently willing to assist, whether it's the midwifery team or nursing staff. I..

The practice declined to prescribe medication that had been recommended by a specialist, which felt unjustified and concerning. It was disappointing that a young child's wellbeing appeared to be..

It can be challenging to receive a response after submitting an online enquiry form. Despite submitting multiple forms, I have not yet received a callback.

My grandson, who is a young child, experienced serious breathing difficulties, but there was no one available to assess his condition or provide guidance on how serious it was. The situation was..

Thank you very much for visiting to see my elderly mother today. It was very much appreciated. The care provided was always helpful and I'm grateful for the support shown.

This practice was an extremely stressful environment in which to seek assistance. I was unaware of the significant shortcomings until I transferred to another surgery, where I have since experienced..

I had a very negative experience with this practice on behalf of my family member since the recent changes in management. The care received has felt like a significant setback in their wellbeing..

The practice was extremely disappointing and disorganised. I felt the clinical team lacked competence in their assessments. They were unwilling to examine my young infant, dismissing concerns as..

I have been experiencing significant discomfort and felt that adequate pain management was not provided. I typically manage minor health issues without medication, so when I found myself struggling..

Appears to be a well-run practice. The staff are relatively new to their roles, and the facility has modern equipment.

Being someone who works within the healthcare system, I understand the demands placed on general practices, and I have found this practice to be excellent. The reception team has consistently..

After being informed that a referral had been submitted to a specialist eye hospital regarding a significant facial twitch, I waited two weeks without hearing anything back. I decided to follow up..

Attended reception seeking an appointment or consultation regarding a persistent shoulder issue. I was experiencing significant discomfort and had previously attended hospital, but was advised that..

Spoke to a lovely receptionist who was very professional and friendly. Just from a simple phone call I would recommend this place. What a delight.

I have been experiencing an acute skin condition for the past three weeks. When I requested a consultation, I received a callback the same day. The clinician I spoke with demonstrated genuine care,..

Received a text message from the practice requesting contact before 10am to arrange a same-day appointment. Submitted an online form at 7:30am regarding my young child who was unwell at that time...

I'm struggling to know where to begin. My son is 14 years old. We relocated to the area two years ago after leaving a practice we were very satisfied with, and have found the experience here quite..

I required a mental capacity assessment form to be completed for my mother, as this was necessary for court proceedings related to managing her financial affairs. The practice declined to complete..

Called the day before requesting an appointment but none were available, so I was advised to ring before 10am the following morning. I phoned at 8:35am and again at 10am but was informed no..