The Smithy Surgery

Thank you so much to the clinical team for helping me obtain the letter I required, I really appreciate it 🩷

I relocated to this practice twelve months ago and deeply regret not making the change sooner. The team here is outstanding, demonstrating genuine compassion and attentiveness throughout my care.

Excellent medical professionals

One of the best medical practices in the local area, in my opinion. The team is very responsive to patient enquiries and demonstrates excellent clinical and administrative support. I would highly..

I submitted a form regarding a skin concern on Friday and heard nothing back, so I rang the surgery. A junior staff member told me in a rather dismissive manner that I would receive a callback that..

I've struggled to make progress with my follow-up appointments since relocating to this area. I have a significant medical device requiring ongoing monitoring, and despite making multiple attempts to..

This surgery has been wonderful. The clinical staff are very kind and take the time to listen carefully. The reception team is consistently helpful and professional, and they go out of their way to..

Throughout my decade as a patient at this practice, I have noticed a considerable deterioration in the quality of care provided, which has led me to conclude that I need to seek treatment elsewhere...

My visits to the practice are consistently positive.

I have nothing but praise for the clinical staff at this practice. They are genuinely supportive and take time to address your concerns properly, unlike some previous experiences I've had elsewhere.

Bad attitudes. Wait times for appointments using patchs is absurd but you get treated like vermin if you call instead of using the patchs system. GPs not got a clue what they're doing. Get lied..

Thank you to the team at this practice who consistently demonstrate excellence and professionalism. The clinician who saw my father today provided exceptional care, showing genuine kindness and..

I underwent a minor surgical procedure earlier today and found the experience to be remarkably straightforward and uncomplicated. I felt at ease throughout, was able to remain dressed, and genuinely..

I have no complaints about this practice. The staff were courteous and considerate, and I appreciated the individualised approach they took 😌

I have recently contacted the practice and visited in person, and on both occasions I found the reception staff to be unhelpful. The reception team at this surgery was previously excellent, but this..

Having attended this practice for the past few years, I've consistently had positive experiences with the staff members here. Both my partner and I have visited on multiple occasions, and we've..

Excellent practice. The clinician was always helpful. I felt like I was making progress after my appointment.

Excellent medical professionals, been with this practice since they took over the surgery approximately two decades ago. They are friendly, respectful and very helpful.

The reception team are generally very helpful when I call, with some staff members being particularly pleasant and friendly. However, there is one member of staff who can come across as rather abrupt..

I have concerns about the quality of care at this practice, as I feel standards appear to be declining.