Park Lane Surgery

If I could rate this experience lower than the minimum, I absolutely would. The medical professionals are top-notch, but actually securing an appointment with them is incredibly challenging. The..

I went to get my combined Covid and Flu vaccination. Surprisingly, the reception area was nearly vacant. As a result, I was processed extremely rapidly. In pre-pandemic times, I would have likely..

Dr. Emma is absolutely fantastic! She's an incredible healthcare professional who provides exceptional care.

As ineffective as the typical NHS experience. Save yourself the trouble. Went through a private GP video consultation where they were worried about potential misdiagnosis and recommended an urgent..

Consultation for asthma assessment post-respiratory infection and antibiotic treatments with Emily was efficiently coordinated. The community health team swiftly arranged a consultation at Hertford..

Constant runaround with appointments - forced to contact 111 - 111 directs me to my GP - GP sends me back to 111 - 111 again suggests seeing my GP... I'm trapped in this endless circular referral..

Once a quality service, it has now sadly deteriorated, mirroring the broader decline currently afflicting the National Health Service.

I'm utterly devastated and can't even justify giving a single star! My father, despite seeming okay, experienced sudden breathing difficulties, and his oxygen levels plummeted to a critical 78%..

Scheduling a consultation here is an absolute nightmare. Every time I attempt to book a slot, I'm met with endless roadblocks and frustration. Their booking system seems designed to discourage..

For nearly two decades, Park Lane Surgery was the epitome of an exceptional medical practice. The physicians were remarkably empathetic, highly skilled, and genuinely committed to patient..

4/4/2023 scheduled morning consultation at 8am. Booking the appointment went smoothly. Although we experienced a 30-minute delay past the original time, this didn't cause us any inconvenience. The..

The employees, including administrative and medical personnel, are exceptionally friendly and supportive. I've consistently found that scheduling runs smoothly, and appointments occur precisely as..

The quality of this medical practice has drastically deteriorated. Previously, Park Lane was top-notch, but now it operates on a chaotic first-come, first-served appointment system where patients..

The communication at this medical practice is abysmal. After my doctor ordered blood tests, an abnormal result emerged, and I was forced to endure a three-week wait for an appointment. They..

Scheduling a visit here is a nightmare. There's a serious shortage of medical professionals, and the constant housing development without expanding essential services is causing major strain. The..

Professional staff and physicians that I would gladly suggest to others

I'm utterly disappointed with this medical practice. It used to be excellent. I've been a patient here for nearly two decades. Their new online booking system at 8am is absolutely absurd and..

Many individuals fail to appreciate the complex behind-the-scenes operations of a bustling medical practice. It demands extraordinary collaborative effort and involves precise, challenging tasks...

Utterly unprofessional and inept across the board. The receptionist abruptly terminated our phone conversation. My prescription request vanished, and upon locating it, they claimed it was sent to..

I've been stuck waiting for a consultation for nearly a month now. This is absolutely ridiculous!!!