Hereford Medical Group

Utterly appalling healthcare service where getting an appointment seems impossible. Attempts to see a doctor are met with complete indifference and dismissal. I managed to secure an out-of-hours..

If there were a rating below the lowest option, I would select it. My encounter at this medical facility was utterly unacceptable and left me feeling deeply disappointed and abandoned. I've already..

Scheduling appointments has turned into a nightmare. Phone calls result in immediate disconnection. The online booking form lacks a callback time selection feature. I missed a crucial call by mere..

I've been trying to be understanding about HMG despite its reputation, but I'm genuinely frustrated with their service. The paperwork is incredibly complex - an excessive number of questions that,..

It's impossible to get an appointment with a physician at this practice. Every time I try to schedule a visit, I'm met with endless obstacles and frustration. The staff seems completely uninterested..

Absolutely horrendous, this deserves less than the lowest rating possible! Scheduling an appointment is a nightmare. I need to book a Pap smear test, which I have a letter requesting me to attend,..

I genuinely believed that, despite frustrations and poor reviews, children’s care was the one area this practice wouldn’t fail on. I was wrong. If you want a GP surgery that delays appointments,..

Desperately wanting to rate this experience lower than the minimum, I'm beyond frustrated with the abysmal service. Their repeated prescription errors have caused me significant emotional strain...

Dealing with a critical mental health concern right now, and the response has been absolutely frustrating. After waiting an excruciating four days for a promised callback that never materialized, I..

Visited Dr. Hannah today and what a delightful experience. She's an incredibly supportive physician who provided such a positive perspective on my diabetes management. Her approach made me feel..

The online services are completely unavailable during weekends, leaving patients with no method to communicate if they can't schedule an appointment, and I personally haven't had a consultation with..

Having two elderly parents, I've found the service from Hereford Medical group to be extremely disappointing. I'm constantly stuck on hold for an absurd duration, only to be told no doctors are..

The service at this medical center has left me thoroughly exasperated. Attempting to register my son for a dermatological concern, I was initially directed to wait for a pharmacy contact, and only..

If I could award zero stars, I absolutely would. Despite having a chronic condition that often prevents me from visiting the medical practice, whenever I do manage to go, I'm consistently..

My spouse experienced a fall resulting in arm trauma. His hand has remained enlarged and causing him discomfort for an extended period. Although the emergency department found no bone break, the..

I asked for an appointment early jan and received a reply on 12 jan that I would go on a waiting list to see a doctor, or receive a phone call. today is 28 jan and nothing from them. I asked for..

The wait times for this medical facility are completely unacceptable. It's appalling that they can continue to function with such inefficient scheduling. A five-week delay for a standard..

Despite having told HMG many, many times to not ring me, they still do. I have been bullied into a phone *review* despite the *review* not being due until November. I explained yet again that I do..

Initially apprehensive about switching, I experienced exceptional service today. When I contacted reception about ear symptoms, they were incredibly courteous and arranged an immediate appointment...

Absolutely terrible medical practice, completely unresponsive and unprofessional. I couldn't even speak directly with a physician, just received a generic form regarding my blood pressure medication..