Mere Lane Group Practice

Attempted calling multiple times with no response. They seem to be hanging up incorrectly, and all I hear is a message saying the Pearson I'm trying to reach is on another call and to try again..

The staff at the front desk are undoubtedly the most discourteous, pompous, and uncooperative individuals you could possibly come across. They seem to go out of their way to avoid assisting you,..

I felt compelled to highlight the exceptional qualities of Rebecca Masih, a nurse at this practice who truly stands out. Her approach goes beyond mere medical assistance; she provides comprehensive..

Absolute worst front desk staff imaginable. Their customer service is atrocious - anyone dealing with them deserves sympathy and divine intervention.

Trying to schedule an appointment here is an absolute ordeal. Expect to spend around 30 minutes repeatedly hitting redial just to get through to someone.

The reception staff were incredibly unprofessional and unhelpful. Their attitude was dismissive and discourteous when addressing my inquiries and concerns, despite clear errors on their part. They..

Absolutely terrible customer service experience. The front desk staff are incredibly unpleasant and seem completely disinterested in being helpful.

Utterly appalling, my elderly grandfather has been completely disregarded by this medical facility. He's been experiencing blood loss for more than a month, and his primary care physician hasn't..

I attended the medical clinic today for a diabetes consultation on behalf of my mother. The practice nurse, Rebecca Mashi, was exceptionally helpful and communicative while discussing my mum's..

My telehealth consultation with Dr. Mason was excellent. She was incredibly kind and provided great assistance during our call.

Don't bother. Everyone here is just about passing people through and talking up time. There's no care in this place. There's no help in this place. There's no kindness here.

Just had my smear test done by Rebecca Misah, she made me feel very comfortable and it was over in less than a minute, thank you.

Every time I use this service, I'm promptly taken care of. When I schedule an online consultation, the doctor always responds swiftly and addresses my concerns effectively. Today, I was particularly..

The staff's customer service was extremely unhelpful, and they showed a complete lack of communication skills or willingness to engage.

Terrible primary care physician... appointments involve excessive waiting periods...

I switched to this medical practice some time back, but I've yet to actually consult a physician. Scheduling an appointment seems impossible. I call precisely when the office opens, yet I'm left on..

This is hands down the most terrible general practitioner's office I've encountered. The receptionists, in particular, are absolutely dreadful.

All our front desk staff are occupied, and you're stuck Waiting in line for more than an hour - what a ridiculous situation

I reached out to the medical clinic early in the morning at 8am, and the receptionist was incredibly accommodating, scheduling an appointment for my nephew with Dr. S Khan later that same day. Dr...

I arrived for my scheduled appointment only to be left waiting for 90 minutes, and ultimately was dismissed with a mere apology. The nurse declined to examine my child, suggesting I either return..