RJ

Richard J. 3 years ago • From Google

Rating

Bad

Terrible admin staff ruin a good medical practice

My interactions with the doctors have been pleasant, with them being attentive and compassionate. However, the administrative staff are incredibly discourteous and confrontational. As someone managing chronic medication for multiple spinal injuries, I'm forced to collect prescriptions weekly due to communication breakdowns. When I attempted to file a complaint, I was essentially told to seek care elsewhere. My simple request was to have my monthly medications properly arranged, but I've repeatedly received only partial prescriptions. I specifically inquired about the controlled portion of my medication, yet never received it. The inconsistent management of chronic medication is potentially hazardous, and when I raised this concern, I was met with frustration and dismissiveness. My experiences here have become almost comical to others when I share them. It's truly unfortunate, as the medical professionals themselves seem competent and caring.

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