HJ

Himani J. one year ago • From Google

Rating

Bad

Terrible app and dismissive gp care

PATHETIC! They've now eliminated access to the NHS app and force you to use a pointless evergreen app, with crippled functions that prevent viewing your own diagnosis!! What possible justification exists to conceal a patient's personal diagnosis and consultation notes from the patient themselves?? Booking appointments takes over 10+ days. 10++ - are you kidding me??? And they consistently schedule over the times you explicitly indicate you're unavailable. What purpose does the form serve? Does the team even understand how to read and manage availability? Appointments are perpetually canceled and rescheduled with no credible explanation. The GPs are utterly devoid of empathy and downright cruel and heartless. I've personally witnessed a physician literally googling my symptoms to provide a half-baked and INCORRECT diagnosis while being completely insensitive to the excruciating pain I was experiencing. UNBELIEVABLE!!??? I was compelled to seek a specialist at my own expense, who revealed a completely different diagnosis with a more comprehensive understanding of its seriousness. That GP and their practice should be thoroughly embarrassed!!

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