BC

B C. one year ago • From Google

Rating

Bad

Terrible asthma review with broken equipment and attitude

Over the past 2-3 years, I've been struggling with late-onset asthma, hay fever, and COPD, requiring hospitalization 5 or 6 times. Today, I had my first asthma review with the practice nurse, and it was a complete disaster. She arrived 25 minutes late, couldn't access her computer to view my medical records, and continuously talked over me. The medical equipment was in shambles: the blood oxygen machine was non-functional, and two blood pressure machines were broken. One machine in the reception area (where other patients could see) gave wildly different readings - one very high and another quite low - within just 5 minutes. I essentially wasted 45 minutes just to blow into a tube. When I asked about rescheduling, she suggested returning in the morning but couldn't guarantee any equipment would be working. Frustrated, I ended up booking a blood pressure check at my local pharmacy instead. The service was absolutely terrible, and I wouldn't even trust them to accurately take my temperature.

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