Simon J. 2 years ago • From Google
Bad
The booking system for appointments is absolutely dreadful. I rang precisely at 8am and was left hanging on the phone for close to an hour, only to be informed that all slots were already taken. They desperately need to implement an online messaging platform, which would be a far more efficient method of managing appointments - something many other medical practices have already successfully adopted.
Rebecca R.
one year ago I might have struck gold, but I recently changed to this medical practice and was pleasantly surprised. This morning, I called at 8 AM and incredibly secured a same-day consultation - something that..
OO k.
4 years ago You'll be on the brink of collapse before they'll even consider prescribing antibiotics.
Latasha B.
2 years ago Terrible scheduling experience. Consistently unable to secure a medical consultation.
Andrew T.
2 years ago Despite the commendable long-term services like prenatal care and pediatric clinics, with truly exceptional staff, the GP surgery itself is in complete disarray. Securing an appointment is an..
Matthew B.
3 years ago If I could award zero stars, I absolutely would. They require you to call at 8am for an appointment, but when I ring precisely at 8am, I'm informed that due to high call volumes, they can't even..
Shiona L.
one year ago They've just declared a complete halt to gender-affirming healthcare for transgender individuals. This blanket ban encompasses blood work monitoring and hormone replacement therapy prescriptions...
Teresa A.
3 years ago Kudos to Suzanne, Sonya, Dr Campbell, and the front desk staff for their incredible care during my recent medical interactions over the past fortnight, which included two phone consultations and an..
Anji C.
one year ago The medical practice is completely inadequate. I've been battling an ear infection since 2020. My full-time job makes it incredibly difficult to secure an appointment. The only way to book is by..
paul g.
one year ago I've never encountered anything quite like this before
Jaki A.
one year ago Extremely unsatisfactory medical practice with significant challenges in scheduling consultations. The front desk staff display a shockingly discourteous attitude. The entire experience demonstrates..
Stacey D.
one year ago I've recently departed from this medical practice, and relocating has truly highlighted just how subpar they are! Securing appointments was always a challenge, especially for our kids. They..
granny p.
2 years ago Impossible to secure a general practitioner consultation. The front desk staff are inappropriately screening patients and failing to accurately record medical symptoms. They're arbitrarily..
Tony M.
one year ago Exceptional group of healthcare professionals who truly excel in their roles. Their compassionate care, attentive approach, and professional demeanor make a significant difference in patient..
anthony h.
3 years ago The surgical team handling my procedure were absolutely outstanding! They were incredibly supportive, highly competent, and extremely courteous. The environment was immaculate and well-managed, and..
Angelina B.
2 years ago As a retired nurse practitioner, I would award zero stars if possible because this practice is absolutely appalling. I understand the healthcare perspective, yet the treatment is unacceptable. This..
Michaela P.
3 years ago The reception team is incredibly welcoming and supportive, making scheduling routine visits a breeze. They're consistently accessible for phone consultations and nursing appointments. Their..
Michelle G.
3 years ago Relocated to Park House medical practice approximately six years back due to my prior healthcare provider's poor service and constant scheduling difficulties. Initially, the practice was excellent,..
Natalie S.
one year ago Welcoming personnel and streamlined service
tony p.
3 years ago Quickly mailing a letter, feeling relieved this isn't a medical facility. The personnel here come across as unwelcoming and potentially discourteous.
Andrew H.