Woodlands Surgery
Dr R. 9 months ago • From Google
Bad
Terrible booking system with zero forward planning
When I attempted to book an appointment today, the experience was far from satisfactory. Given my shift work, I need to plan ahead, but I discovered I can only schedule appointments on the same day of calling - nothing can be booked in advance. It seems getting an appointment is purely a matter of chance. So much for preparation, and thankfully it's not an emergency situation. I'll update this review after today with any interactions I manage to have and provide more details about potentially seeing a doctor. UPDATE. After repeatedly failing to secure an appointment for myself, I tried booking my 6-week-old son's vaccinations for his 8-week period. Apparently, I must also call on the day and hope for the best to get an appointment for him. Unsurprisingly, I'll now be seeking another medical practice. I've reduced my rating to 1 star. The parking situation is extremely challenging, and I struggled to remove my child from the car in the tight space. When I inquired about alternative parking, I was told none existed. Staff actually suggested I remove my son and place him on the wet ground while maneuvering the vehicle - and it was pouring with rain, mind you. Ultimately, I decided to risk parking on double yellow lines and potentially receiving a ticket. EDIT. I chose to remain with this surgery due to its convenient location. However, today I've been #2 in the queue for over 35 minutes. I'm utterly bewildered by how someone could be speaking to a surgery receptionist for such an extended period.
I submitted a recurring prescription to the front desk along with my wife's on Monday. By Wednesday, her medication was ready for pickup at the pharmacy, but mine was not. I repeatedly called the..
Woodlands Surgery
Dorothy M.
I booked an online appointment for 8:15 am and arrived at the medical practice punctually. Despite being there on time, I wasn't seen until 8:40 am. When I inquired with the receptionist about the..
Woodlands Surgery
Jan N.
I suffered a severe burn that became infected, so I called the practice hoping for help. However, I was completely stonewalled by the receptionist who refused to let me see either the doctor or..
Woodlands Surgery
Jay J.
Throughout my long-standing relationship with this medical practice, I've encountered minimal problems. Recently, I utilized their online submission form, which proved incredibly straightforward...
Woodlands Surgery
Divya L.
I couldn't have asked for a better surgical experience. The staff is incredibly welcoming and scheduling an appointment is a breeze. Their communication skills are top-notch, and they're always..
Woodlands Surgery
Marcin S.
The surgical procedure was an absolute nightmare. I reached out seeking support for my mental well-being following a traumatic home invasion and motorbike theft, and Dr. Ullah dismissively..
Woodlands Surgery
sandy f.
A complete farce. Consulting a kindergartener in a physician costume would provide more competent medical guidance. This so-called healthcare professional attributes every medical condition to..
Woodlands Surgery
June M.
My experience with this GP practice has significantly deteriorated, forcing me to reduce my rating from a perfect score to the lowest possible. I am now actively seeking to find a new healthcare..
Woodlands Surgery
Phoebe H.
Quick scheduling is convenient, but the physician seems rushed and eager to end consultations as swiftly as possible.
Woodlands Surgery
slybunda s.
The person working at the front counter displays an extremely discourteous and unwelcoming demeanor.
Woodlands Surgery
Michal J.
Subpar customer experience. Remains inaccessible to patients since COVID-19 began. Essentially functions as a medication dispensing center rather than a comprehensive healthcare provider.
Woodlands Surgery
Wonko S.
Honestly, I was skeptical about the negative reviews until I experienced this place firsthand. The reception staff are incompetent at basic tasks like getting your name right, and registering is a..
Woodlands Surgery
Horace J.
Woodlands surgery stands out as an exceptional medical facility I've encountered I'm a patient of Dr. Ullah, and communication is always effortless. Moreover, the entire medical team - doctors and..
Woodlands Surgery
pamma s.
The physician's conduct was completely unacceptable. As a result, I am actively seeking to switch healthcare providers and find a new doctor who demonstrates more professional and compassionate care.
Woodlands Surgery
Global G.
Absolutely the most incompetent front desk staff I've ever encountered.
Woodlands Surgery
Thomas C.
I was deeply worried about my elderly mother, who is 94 and unable to leave her home, particularly regarding her respiratory condition. When I reached out for assistance, the receptionist's response..
Woodlands Surgery
Khost W.
Our entire family feels deeply grateful for this medical facility, which offers exceptional convenience and accessibility. We've consistently found their scheduling to be flexible, with appointments..
Woodlands Surgery
Demi W.
I understand the poor reputation of this medical practice now. After being compelled to find a new healthcare provider when relocating, I've encountered nothing but frustration since switching. The..
Woodlands Surgery
Karolina H.
This product is so disappointing that I wish there was a rating lower than the minimum available star level.
Woodlands Surgery
SAMT S.
Despite being registered patients at this medical practice, they refused to examine our newborn who was just a week old, claiming he wasn't registered with the doctor. We explained that we were in..
Woodlands Surgery
robert S.