Woodlands Surgery
Dr R. 11 months ago • From Google
Bad
Terrible booking system with zero forward planning
When I attempted to book an appointment today, the experience was far from satisfactory. Given my shift work, I need to plan ahead, but I discovered I can only schedule appointments on the same day of calling - nothing can be booked in advance. It seems getting an appointment is purely a matter of chance. So much for preparation, and thankfully it's not an emergency situation. I'll update this review after today with any interactions I manage to have and provide more details about potentially seeing a doctor. UPDATE. After repeatedly failing to secure an appointment for myself, I tried booking my 6-week-old son's vaccinations for his 8-week period. Apparently, I must also call on the day and hope for the best to get an appointment for him. Unsurprisingly, I'll now be seeking another medical practice. I've reduced my rating to 1 star. The parking situation is extremely challenging, and I struggled to remove my child from the car in the tight space. When I inquired about alternative parking, I was told none existed. Staff actually suggested I remove my son and place him on the wet ground while maneuvering the vehicle - and it was pouring with rain, mind you. Ultimately, I decided to risk parking on double yellow lines and potentially receiving a ticket. EDIT. I chose to remain with this surgery due to its convenient location. However, today I've been #2 in the queue for over 35 minutes. I'm utterly bewildered by how someone could be speaking to a surgery receptionist for such an extended period.
The doctor has been incredibly supportive in addressing our medical concerns. He proactively administered flu shots without us having to request them. Whenever test results are ready, he personally..
Woodlands Surgery
The C.
Our entire household has been loyal patients at this medical practice for more than half a decade. Scheduling appointments has always been smooth and hassle-free. Dr. Inayat, Physician Assistant Raj,..
Woodlands Surgery
Extra A.
Utterly revolting. An abysmal general practice clinic. The most horrendous medical facility I've encountered, and I've experienced numerous subpar ones. My treatment has been postponed for months,..
Woodlands Surgery
Elaine C.
Superb service when medical attention is crucial. I urgently required a physician's consultation and was seen promptly just half an hour after my call. They swiftly arranged hospital referral, and I..
Woodlands Surgery
Sharon M.
Might as well search for assistance online, as this GPS is utterly useless. Unhelpful and completely disregarding
Woodlands Surgery
Deb D.
As someone dealing with a long-term health condition, I've been a patient at this practice for over a decade. Their same-day appointment system is exceptional, with a clear waiting time estimate of..
Woodlands Surgery
Angela D.
If I could assign them a rating lower than zero, I'd be thrilled. The front desk staff desperately need comprehensive training in patient interaction and clearly lack any semblance of compassion...
Woodlands Surgery
Dave N.
The medical staff themselves are passable if you manage to secure an appointment, but the front desk personnel are incredibly discourteous and make patients feel unwelcome. Their conduct is..
Woodlands Surgery
netsvr n.
Utterly appalling service. I've been registered with this practice for two years, and suddenly I'm told I'm out of the catchment area and must leave. The reception staff were incredibly discourteous,..
Woodlands Surgery
Tay B.
I'm not typically one to pen reviews, but the circumstances of this particular encounter absolutely demand management's attention due to its unacceptable nature. While conversing with a..
Woodlands Surgery
Phoebe H.
Quick scheduling is convenient, but the physician seems rushed and eager to end consultations as swiftly as possible.
Woodlands Surgery
Wonko S.
Honestly, I was skeptical about the negative reviews until I experienced this place firsthand. The reception staff are incompetent at basic tasks like getting your name right, and registering is a..
Woodlands Surgery
katarzyna m.
Regrettably, my interaction with the front desk staff left much to be desired. The reception team appeared disinterested and unhelpful. A cordial greeting can truly transform a guest's experience,..
Woodlands Surgery
Thomas C.
I was deeply worried about my elderly mother, who is 94 and unable to leave her home, particularly regarding her respiratory condition. When I reached out for assistance, the receptionist's response..
Woodlands Surgery
Helen O.
Every time I call, it's like talking to a void - no one picks up, no response, just silence.
Woodlands Surgery
Nentcho N.
This was an absolutely terrible encounter, particularly with Dr. Inayat Ullah. He began yelling at me while I was attempting to describe my pain in detail. He successfully ruined my entire day,..
Woodlands Surgery
Global G.
Absolutely the most incompetent front desk staff I've ever encountered.
Woodlands Surgery
Nicos N.
Absolute rock-bottom doctor who couldn't care less about patient well-being. Completely incompetent and totally unhelpful.
Woodlands Surgery
sandy f.
A complete farce. Consulting a kindergartener in a physician costume would provide more competent medical guidance. This so-called healthcare professional attributes every medical condition to..
Woodlands Surgery
Michal J.
Subpar customer experience. Remains inaccessible to patients since COVID-19 began. Essentially functions as a medication dispensing center rather than a comprehensive healthcare provider.
Woodlands Surgery
rosie r.