TC

Tamsin C. 2 years ago • From Google

Rating

Bad

Terrible Care After Years of Trust

I've been a patient at this medical office since childhood, and despite rarely writing reviews, I feel compelled to share my experience. The practice is incredibly frustrating - there's never consistency with physicians, and their communication is terrible. When I tried to contact them, they didn't even answer the phone, and when I arrived, they were closed for lunch. As someone dealing with serious health issues including seizures, I found their approach unprofessional. During my appointment, the doctor was dismissive and condescending, essentially asking me to diagnose myself. My thought was, if I knew the cause of my medical problems, I wouldn't be seeking their expertise! Her advice was utterly generic - just drink more water and eat more. It's deeply disappointing. While I'm sure some staff members might be competent, the overall experience leaves much to be desired, with patients constantly feeling rushed and having their genuine concerns minimized or ignored.

Other reviews for Charlotte Keel Medical Practice