Sutherland Lodge Surgery
HH
H H. one year ago • From Google
Bad
I'm perplexed by the recent glowing testimonials - it seems like I must have encountered a completely different medical facility. I've been waiting 4 years for a procedure to address an abscess. Those familiar with such conditions understand how excruciating and life-disrupting they can be. Sutherland Lodge has been extraordinarily unhelpful in resolving this issue, forcing me to directly pursue the hospital, which appears oblivious to Sutherland Lodge's prior actions. I'm not typically quick to pass judgment based on a single encounter, but unfortunately, this isn't an isolated incident. "Men don't seek help"; a common saying, and while I've been reluctant to share my experience, I will. I consulted a GP regarding suicidal thoughts and was told verbatim: 1. "You're being unreasonable, just think more positively". 2. "Simply ignore the negative aspects". 3. "Volunteering will improve your mood". I then received a text message directing me to a service in another county. I can only describe this interaction as criminally negligent and potentially life-threatening. Haven't the Lampard Inquiry and 2000+ fatalities demonstrated the need to take such concerns seriously? Additionally, a close family member recently sought help for chest pain and was summarily dismissed and accused of fabricating symptoms. This institution is utterly incompetent. While I'm genuinely pleased for those sharing their positive experiences, I desperately wish my family could receive the same level of care and attention.
Danny C.