The Wand Medical Centre

Over my 16-year history with this medical practice, I've generally had positive experiences with previous general practitioners. However, I'm rating this review at 3 stars due to recent issues with..

Absolute worst medical professionals imaginable. Strongly advise steering clear of this practice.

These medical professionals are completely incompetent! You explain your symptoms, and their response is to ask YOU what you think is wrong - are you serious?!?! And don't even get me started on the..

Ineffective leadership requires immediate improvement, though the medical staff are commendable. I strongly encourage the physicians to take action and address the organizational shortcomings 🤔

Perpetually overwhelmed and discourteous customer support. Securing an appointment seems impossible. Phone queues stretch to 20 minutes, only to be met with a hasty 20-second dismissal telling you..

Friendly and supportive staff provided excellent assistance throughout my visit.

I attended a medical appointment with my mother to consult Dr. Khan, and we were genuinely moved by his exceptional bedside manner. He exudes such warmth and friendliness, meticulously breaking down..

Dr. Adeola Oloyede is absolutely exceptional in her medical practice. She demonstrates genuine compassion for her patients, taking the time to engage in meaningful conversations. Beyond her..

Customer service phone lines consistently shut down earlier than their advertised hours, despite claiming to be available until 5:30 PM.

The front desk staff displays a dismissive attitude, making scheduling a meeting extremely challenging and frustrating.

The doctors themselves are acceptable, but the front desk staff display a consistently discourteous and disinterested attitude towards patients, and they are unresponsive when calls are made...

Absolutely terrible experience. After signing up, I sought a referral during my first appointment, having valid grounds for it. The male physician had two associates present, which made me uneasy..

The doctors here are excellent, but the receptionists are a complete disaster. They lack basic communication skills and professionalism when interacting with patients. Their rudeness and abruptness..

Absolute disaster of a healthcare provider. I've been their patient for nearly four decades, and they completely missed diagnosing an ulcer that plagued me for years. The condition eventually..

The medical professionals here are excellent, but the administrative team falls short. The front desk personnel display a shocking lack of professionalism and interpersonal abilities. They..

The personnel display a discourteous and irritating demeanor, scheduling appointments seems impossible due to constantly congested phone lines, and the wait times are excessive. Patients must endure..

0/5 From the moment I signed up with this medical centre, securing an appointment has been impossible. Their scheduling system is absolutely terrible! I've never encountered such difficulty booking..

I cannot recommend this GP practice to anyone seeking medical care. Attempting to secure an appointment has been an endless, frustrating ordeal. The staff displays a complete lack of professionalism..

Welcoming nursing staff, courteous front desk personnel, compassionate and competent physicians, and a peaceful reception space.

No matter how many times you try calling over three consecutive days, scheduling an appointment seems impossible.