ZH

Zaheer H. 5 years ago • From Google

Rating

Bad

Terrible care during pandemic nightmare

I'm awarding a single star solely because there's no zero-star option, as the service from front desk to physician is absolutely terrible. During the pandemic, receptionists repeatedly interrogate patients, seemingly attempting to claim you have symptoms to deliberately avoid seeing you. Despite being long-standing patients at Dr. Jha's practice for two decades, the service quality is non-existent, and the doctors are equally unsatisfactory. After struggling immensely to secure an appointment while experiencing breathing difficulties, I was ultimately removed from their patient list for persistently seeking care. Perhaps this is a fortunate turn of events, presenting an opportunity to receive superior medical attention from a new practice. I strongly advise steering clear of this clinic. These healthcare professionals are exploiting the pandemic as a convenient excuse to avoid in-person patient consultations, and I intend to formally report their unacceptable practices to the General Medical Council.

Other reviews for Guttridge Medical Centre