AW

Aaron W. 3 years ago • From Google

Rating

Bad

Terrible care in Marlborough medical practice

Undoubtedly the most disastrous medical practice I have ever encountered. I was compelled to seek their services multiple times for a health concern, and the experience was nothing short of abysmal. Initially, securing an appointment was a Herculean task. When I finally did, a triage nurse hastily prescribed antibiotics for a condition that clearly did not warrant such treatment. Attempting to secure a proper doctor's consultation was equally challenging, resulting in a phone call with a physician who was arrogant, completely devoid of compassion, and dismissive of my symptoms. My in-person appointment was equally frustrating, with the doctor attributing my condition to mental health issues - the final straw. Desperate for proper care, I turned to private healthcare, which promptly conducted the correct tests and diagnosed a genuine medical condition requiring treatment. Thanks to their professional approach, I am now fully recovered (so much for the mental health misdiagnosis). This practice is an absolute menace to anyone in the Marlborough area, made worse by the fact that the alternative practice, Pewsey, is owned by the same company and equally poorly reviewed. It is incomprehensible how an affluent region can host such a substandard medical facility. My advice to Marlborough residents: invest in private healthcare to avoid potential medical negligence. This practice is a serious risk to anyone needing genuine medical attention. Medical review boards, I implore you to investigate this organization immediately.

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