ME

Maria E. 8 months ago • From Google

Rating

Bad

Terrible care since Dr Saleh left

I have been associated with this medical practice for nearly two decades, and the quality of service has dramatically deteriorated since Dr Saleh's departure. The physicians are dismissive, hurried, and fail to attentively listen to or comprehensively document patient symptoms and discussions. They create significant obstacles when attempting to secure hospital referrals. My daughter has endured gastrointestinal issues for over five years, and only after persistent advocacy and filing a formal complaint was she finally referred to a gastroenterologist. She has suffered immensely, with the surgery repeatedly prescribing ineffective medications that I suspect may have exacerbated her condition. I cannot in good conscience recommend this practice to anyone. I have transferred my daughter to a different surgery, given how their treatment has severely impacted both her mental and physical well-being, particularly after Dr Thankappan callously claimed her health challenges were not significantly affecting her life. How could he possibly know? He is not experiencing her daily reality! My daughter experiences constant, unrelenting pain without respite, struggles to eat or drink, and her dietary options are progressively narrowing as she becomes increasingly terrified of triggering more discomfort. Had she been promptly referred when we initially requested, she would have been spared five years of needless suffering. At just 19, she has already missed critical life experiences, even being forced to take a gap year. We are unanimously departing this medical practice. Absolutely not worth it!

Other reviews for Townfield Doctors Surgery