Townfield Doctors Surgery
Maria E. one year ago • From Google
Bad
Terrible care since Dr Saleh left
I have been associated with this medical practice for nearly two decades, and the quality of service has dramatically deteriorated since Dr Saleh's departure. The physicians are dismissive, hurried, and fail to attentively listen to or comprehensively document patient symptoms and discussions. They create significant obstacles when attempting to secure hospital referrals. My daughter has endured gastrointestinal issues for over five years, and only after persistent advocacy and filing a formal complaint was she finally referred to a gastroenterologist. She has suffered immensely, with the surgery repeatedly prescribing ineffective medications that I suspect may have exacerbated her condition. I cannot in good conscience recommend this practice to anyone. I have transferred my daughter to a different surgery, given how their treatment has severely impacted both her mental and physical well-being, particularly after Dr Thankappan callously claimed her health challenges were not significantly affecting her life. How could he possibly know? He is not experiencing her daily reality! My daughter experiences constant, unrelenting pain without respite, struggles to eat or drink, and her dietary options are progressively narrowing as she becomes increasingly terrified of triggering more discomfort. Had she been promptly referred when we initially requested, she would have been spared five years of needless suffering. At just 19, she has already missed critical life experiences, even being forced to take a gap year. We are unanimously departing this medical practice. Absolutely not worth it!
Marta provided top-notch care during my visit. Her professionalism was outstanding, and the procedure was completely comfortable. She was incredibly welcoming, and the appointment ran precisely as..
Townfield Doctors Surgery
J K.
I'm absolutely delighted with this medical practice. Having been their patient for over a decade, I've consistently found their staff incredibly supportive and compassionate. Every interaction with..
Townfield Doctors Surgery
Joga B.
Much appreciated, excellent service
Townfield Doctors Surgery
Sam K.
Once again, a delightful experience at the clinic with the consistently friendly and supportive staff - special thanks to Daisy and Claire
Townfield Doctors Surgery
ilhan a.
Prompt and efficient service that met my expectations without any hassle
Townfield Doctors Surgery
Kirsty B.
The front desk staff member consistently provides exceptional and warm assistance, making her a delightful presence.
Townfield Doctors Surgery
Anonymouse
Went for a review on medication that I regularly take, doctor didn’t really knew much about what tablets I was on and didn’t ask if I had any concerns just want me in and out. There were reminder..
Townfield Doctors Surgery
Kimberley P.
Marta is truly exceptional—her warmth, compassion, and empathy are remarkable. She creates an instantly comfortable atmosphere that makes you feel completely at ease. I cannot speak highly enough..
Townfield Doctors Surgery
Ahmed H.
I stood in line for a quarter of an hour, with the front desk staff deliberately appearing occupied and completely disregarding my presence. After 60 minutes, she informed me that I would not be..
Townfield Doctors Surgery
Ghayas K.
Poor Communication and Prolonged Waiting at Townfield Doctors Surgery I arrived for my pre-booked GP consultation at 2:00 PM through PATCHS, seeking urgent attention for knee discomfort (given my..
Townfield Doctors Surgery
Tracey G.
Dr. Ramasamy consistently demonstrates professionalism, politeness, and attentiveness, earning a full five-star rating from me. The front desk personnel and nursing staff are equally compassionate,..
Townfield Doctors Surgery
Mandeep G.
Kudos to Daisy, Claire, and the medical staff. Despite the hectic environment in the clinic, Daisy assisted me effectively with my concerns while Claire was simultaneously supporting other patients...
Townfield Doctors Surgery
Fariya N.
I scheduled a consultation with my primary care physician, but since their availability was limited, I was redirected to another doctor. Unfortunately, I encountered a physician with an extremely..
Townfield Doctors Surgery
Trevor R.
Absolutely delighted with every aspect of the service. The entire team is exceptional and top-notch 👏
Townfield Doctors Surgery
Radica D.
It's impossible to communicate with the reception staff by phone, and when you visit in person, they're constantly distracted on their own phones. Their attitude is incredibly unprofessional and..
Townfield Doctors Surgery
Ajeet C.
Avoid registering with this medical practice, as the staff demonstrate zero compassion or understanding. I've promptly switched healthcare providers following an incredibly unprofessional..
Townfield Doctors Surgery
Ali K.
Ashlenta (assuming I've got the name right) at the front desk was incredibly supportive and went above and beyond to assist me.
Townfield Doctors Surgery
Michelle B.
The medical professionals here are incredibly thorough, taking the time to walk patients through each aspect of their care with clear, detailed explanations.
Townfield Doctors Surgery
Akansha g.
I encountered a terrible experience at this medical facility. The staff completely disregards patient concerns and fails to address any issues. The service quality is absolutely unacceptable at..
Townfield Doctors Surgery
maryann w.
I had a scheduled visit on March 20th, and unfortunately, the nurse was unavailable, which I understood. However, I was deeply frustrated by the staff's attitude when they claimed they had sent me a..
Townfield Doctors Surgery
Harminder S.