Townfield Doctors Surgery
Maria E. one year ago • From Google
Bad
Terrible care since Dr Saleh left
I have been associated with this medical practice for nearly two decades, and the quality of service has dramatically deteriorated since Dr Saleh's departure. The physicians are dismissive, hurried, and fail to attentively listen to or comprehensively document patient symptoms and discussions. They create significant obstacles when attempting to secure hospital referrals. My daughter has endured gastrointestinal issues for over five years, and only after persistent advocacy and filing a formal complaint was she finally referred to a gastroenterologist. She has suffered immensely, with the surgery repeatedly prescribing ineffective medications that I suspect may have exacerbated her condition. I cannot in good conscience recommend this practice to anyone. I have transferred my daughter to a different surgery, given how their treatment has severely impacted both her mental and physical well-being, particularly after Dr Thankappan callously claimed her health challenges were not significantly affecting her life. How could he possibly know? He is not experiencing her daily reality! My daughter experiences constant, unrelenting pain without respite, struggles to eat or drink, and her dietary options are progressively narrowing as she becomes increasingly terrified of triggering more discomfort. Had she been promptly referred when we initially requested, she would have been spared five years of needless suffering. At just 19, she has already missed critical life experiences, even being forced to take a gap year. We are unanimously departing this medical practice. Absolutely not worth it!
Excellent healthcare facility with a streamlined scheduling system that allows for convenient same-day appointments. The ability to quickly connect with a physician is a significant advantage. The..
Townfield Doctors Surgery
ambika t.
Welcoming and personable employees
Townfield Doctors Surgery
Muhammad J.
The front desk staff deliver outstanding customer assistance
Townfield Doctors Surgery
Maria E.
I have been associated with this medical practice for nearly two decades, and the quality of service has dramatically deteriorated since Dr Saleh's departure. The physicians are dismissive, hurried,..
Townfield Doctors Surgery
Dilmeet L.
Friendly and supportive medical team, with a welcoming and attentive doctor.
Townfield Doctors Surgery
Maryna R.
An absolutely revolting healthcare facility where a disabled patient with diabetes is being completely neglected. A woman missing a limb is unable to obtain her critical diabetes medication, with..
Townfield Doctors Surgery
Charan G.
The staff provided top-notch assistance, and I was impressed by how quickly I was attended to with practically no delay.
Townfield Doctors Surgery
Tracey G.
Dr. Ramasamy consistently demonstrates professionalism, politeness, and attentiveness, earning a full five-star rating from me. The front desk personnel and nursing staff are equally compassionate,..
Townfield Doctors Surgery
Mandeep G.
Kudos to Daisy, Claire, and the medical staff. Despite the hectic environment in the clinic, Daisy assisted me effectively with my concerns while Claire was simultaneously supporting other patients...
Townfield Doctors Surgery
adrian h.
The customer service representative, Ashlenta, provided exceptional assistance during my interaction.
Townfield Doctors Surgery
Clare D.
I've been subjected to a mind-numbing musical loop for half an hour while waiting, stuck as the first caller in the queue. I'm attempting to assist someone who frequently criticizes this medical..
Townfield Doctors Surgery
Charlie B.
Amanda demonstrates professional competence and effectively connects with her patients, creating a positive care environment.
Townfield Doctors Surgery
Kirsty B.
The front desk staff member consistently provides exceptional and warm assistance, making her a delightful presence.
Townfield Doctors Surgery
C F.
I've been visiting Nurse Amanda Grice for my recent surgical procedures, and she has consistently impressed me with her exceptional care. Her demeanor is compassionate, tender, supportive, and..
Townfield Doctors Surgery
Ango R.
1. Your customer service is terrible - impossible to reach by phone, terrible internet connection, and extremely slow response times. 2. Scheduling an appointment is a nightmare, and when you do..
Townfield Doctors Surgery
N P.
The nursing staff, specifically Marta and Paveen, demonstrated exceptional professionalism and helped me feel completely relaxed. The front desk personnel were equally welcoming and went above and..
Townfield Doctors Surgery
Yangra A.
The medical staff consistently demonstrates excellent care, and their service is prompt and streamlined. Highly satisfactory
Townfield Doctors Surgery
Ruby A.
Dr. Babu's team, including Clear, Marta, and Barthy, has been incredibly supportive and helpful to me and numerous others. I highly recommend their exceptional service 🙏🏾
Townfield Doctors Surgery
Hamza H.
Superb medical practice. As a recently arrived type 1 diabetic, I found the NHS system incredibly challenging to understand. However, the staff at this surgery were incredibly helpful and..
Townfield Doctors Surgery
Lawrence F.
We brought our elderly mother, aged 88, to this medical facility where she was asked to provide a urine sample. The sample container was ridiculously tiny and completely unsuitable for the task. To..
Townfield Doctors Surgery
mark f.