OD

Opal D. 4 years ago • From Google

Rating

Bad

Terrible clinic fails sick child and desperate parent

I took my sick 5-year-old to a medical center for her painful ear infection, traveling quite far by taxi due to her condition. Upon arrival at 6 PM, we discovered another distressed parent who revealed no medical staff were actually present, despite having been given a seemingly legitimate appointment. This was incredibly frustrating, especially after paying for transportation. The reception staff showed zero empathy, simply instructing us to go to urgent care without any apology. To make matters worse, the doctor called back at 8:45 PM while I was putting my daughter to bed, causing me to miss the call. The entire experience was utterly unacceptable and demonstrated a complete lack of professional care and consideration for patients. The service was shockingly poor and deeply disappointing.

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