PF

P F. one year ago • From Google

Rating

Bad

Terrible clinic with terrible service and patient care

the absolute worst medical facility in chester. their phone communication is abysmal, with wait times ranging from half an hour to a full hour for calls. i witnessed three reception staff members gossiping and playing on their personal phones, and even when i entered with an active call, no one bothered to respond. prescription and medication handling is completely incompetent, with doctors and nurses taking anywhere from 4 to 30 days to process prescriptions from specialists. they are seemingly incapable of reading urgent hospital messages, recommendations, or prescribed treatments. waiting for test results or hospital-prescribed information can take anywhere from one to three months. their negligence is directly putting patients' health at risk. this clinic is so dangerously ineffective that it should be shut down immediately to protect patient wellbeing.

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