West Hampstead Medical Centre
Monika K. one year ago • From Google
Bad
Terrible clinic with unhelpful and confusing service
I strongly discourage using this healthcare facility. Through the NHS app, a doctor suggested my child could receive a complimentary hepatitis A vaccine for travel. Upon contacting the clinic, they instructed me to call on 26th May. Since 26th May was a bank holiday, my husband rang them on 27th May morning, only to be informed they have merely two dates in June, both completely reserved! When I requested an alternative booking location, they flatly refused and recommended going private. Private vaccination costs £75 per dose (totaling £150 for two doses). They are clearly failing to provide adequate service. Moreover, initially in April, their administrative staff claimed they didn't offer the vaccine at all and couldn't even distinguish between hepatitis A and B - quite shocking for an NHS employee. Only after persistent questioning did they suggest calling on 26th May, conveniently omitting the limited booking availability. This was an incredibly frustrating and stressful encounter. I emphatically advise against utilizing this clinic!!!
Overall the doctors here are very attentive and responsive. I had amazing service this week. I was seen within hours. Had a blood test at the Royal free within minutes of arriving and reassuring..
West Hampstead Medical Centre
MAUREEN A.
Dr. Ejubi is absolutely phenomenal, and I cannot express enough appreciation for his exceptional care. His approachable demeanor makes conversations comfortable, and he takes a thoughtful,..
West Hampstead Medical Centre
Latanya J.
Jerome, the physician associate, was incredibly supportive, compassionate, approachable, and highly competent! I would absolutely endorse him to others without hesitation!
West Hampstead Medical Centre
Maya T.
I'm truly satisfied with this medical facility and want to express my heartfelt appreciation for the outstanding doctors and incredibly supportive front desk personnel who consistently provide..
West Hampstead Medical Centre
Henry W.
I initiated a brief consultation via eConsult, and Physician Assistant Mr Solomon promptly addressed my issue within a few days, handling the matter with exceptional skill and providing me with a..
West Hampstead Medical Centre
Sylvia W.
Hema provided excellent assistance and guidance - I'm thoroughly pleased with the support received! Much appreciation!
West Hampstead Medical Centre
Chiara Z.
I've been a patient at West Hampstead Medical Centre for several years, utilizing their GP services for various needs like prescription refills, my children's vaccinations, and routine health..
West Hampstead Medical Centre
Ana P.
I am delighted to have found a physician who genuinely pays attention and conducts comprehensive research prior to reaching a medical conclusion. Dr. Bell goes above and beyond in her professional..
West Hampstead Medical Centre
Anna O.
During my recent appointment, Miss Stelina Novruzaj demonstrated exceptional professionalism and compassion. She paid close attention to my concerns, offered insightful recommendations for my..
West Hampstead Medical Centre
Vilte K.
Steer clear of this practice if possible. I've encountered numerous problems that seriously undermine their professional standards and communication skills. Initially, I was struggling with back..
West Hampstead Medical Centre
Gladys C.
Dr. Jerome provided exceptional care, demonstrating remarkable professionalism and attentiveness to each patient's needs.
West Hampstead Medical Centre
yi y.
Extremely supportive and attentive helper who maintains a courteous and skilled approach. Consistently provides excellent communication and keeps me well-informed throughout our interactions.
West Hampstead Medical Centre
Maria M.
I was incredibly satisfied with the exceptional service I experienced today. Ms. Breshna Miakheyl demonstrated remarkable thoroughness, attentiveness, and a genuine commitment to comprehending and..
West Hampstead Medical Centre
Courtney L.
I've found this general practice to be exceptional among those I've been registered with. The staff genuinely pay close attention to my health concerns and actively work to address them, helping me..
West Hampstead Medical Centre
shadeofloud s.
I recently encountered Jerome, a GP's assistant, and the experience was remarkably smooth, effortless, and deeply empathetic—truly standing out in the realm of medical interactions. Moreover, my..
West Hampstead Medical Centre
Rebecca W.
I'm truly thankful for the convenience of having the WHMC close by during times of illness. The staff here are incredibly compassionate, welcoming, and supportive. They go above and beyond to ensure..
West Hampstead Medical Centre
Marco M.
Competent. Streamlined. Impactful. Welcoming. Exceptional customer care.
West Hampstead Medical Centre
Agnė S.
I'm thoroughly disappointed with this medical practice. Three visits this year, and each time they've been utterly unhelpful. I've been completely transparent about my health issues - struggling to..
West Hampstead Medical Centre
N W.
Grateful to Stelina for her consistently excellent service - she's incredibly informative, competent, and provides great peace of mind as usual
West Hampstead Medical Centre
Ian B.
My visit today was truly outstanding. The consultation was enlightening, provided a sense of comfort, and I departed with a comprehensive and well-defined strategy. I'm thoroughly satisfied.
West Hampstead Medical Centre
Nicola Quilter