CR

Celina R. one year ago • From Google

Rating

Bad

Terrible clinic with zero customer service skills

I've never encountered such a terrible healthcare facility in my life. The service is utterly disgraceful. My attempt to schedule a doctor's visit was met with ridiculous obstacles. They informed me that in-person consultations were unavailable and I would need to wait a fortnight for a phone consultation. After patiently waiting those two weeks, the scheduled telephone appointment never materialized. Adding insult to injury, I received a text requesting feedback about an appointment that never happened. This medical practice is fundamentally dysfunctional. Their level of professional incompetence is beyond comprehension. I strongly advise anyone to steer clear of this clinic. Seek out a medical facility that demonstrates basic competence and actually honors their commitment to patient care.

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