Central Medical Centre
Zubia A. 2 years ago • From Google
Bad
Terrible communication and frustrating patient experience
I am incredibly let down by the subpar service at this medical facility. Following a test on July 26, 2024, I endured a week of waiting before attempting to contact the surgery. Each call was met with dismissive and discourteous treatment from the receptionist, who repeatedly claimed the results were not yet ready. Exasperated, I contacted the hospital directly, discovering that the results had actually been sent to the surgery on July 31, 2024. Upon calling again, I encountered a receptionist who appeared completely bewildered by the situation. After a frustrating ten-minute search, she finally located the results and arranged a telephone consultation with the doctor. When the physician returned my call, he surprisingly stated that the results were not in his system. This entire ordeal has been absolutely infuriating and unprofessional. The complete breakdown in communication and total lack of competence at this surgery is utterly unacceptable. The reception staff urgently requires replacement to prevent further patient dissatisfaction.
Dr. Rizvi has consistently provided me with outstanding care. Her warm demeanor and accessibility make medical visits comfortable. She carefully listens to every detail of my health concerns and..
Central Medical Centre
Lilliana S.
Absolutely terrible customer service. The representative was aggressive, yelling during our call and abruptly ending the conversation while I was trying to schedule an appointment. The staff member..
Central Medical Centre
C (.
I attended a consultation with Dr Miao today, and was disappointed that no physical assessment was conducted, even though my issue was of a physical nature. Furthermore, he insisted I would need to..
Central Medical Centre
Maddison E.
I'm utterly astounded that this medical practice continues to operate. The front desk staff display remarkable incompetence and an appalling attitude, frequently disconnecting calls when I seek..
Central Medical Centre
Susan E.
Impossible to reach anyone by phone. No response from their customer service. Absolutely terrible experience.
Central Medical Centre
Chuttie K.
This healthcare facility falls far short of expectations. Securing timely appointments is nearly impossible, even when medical urgency is apparent. Although the physicians demonstrate professional..
Central Medical Centre
Terry w.
I visited Noshine for my blood test today, and she was absolutely fantastic - both professional and comforting. I would gladly recommend her services to anyone. While I truly miss Dr Vivek from the..
Central Medical Centre
Siva R.
The front desk staff displayed an incredibly dismissive attitude, clearly treating my inquiry as though it were some kind of trivial joke rather than a serious matter requiring their professional..
Central Medical Centre
Raj P.
Exceptional customer support with punctual delivery Nosheen
Central Medical Centre
Kieran R.
The receptionist named Julie displayed an incredibly discourteous attitude. I've come across numerous critical comments about the front desk personnel, and I'm perplexed why the management hasn't..
Central Medical Centre
Harry P.
Compared to global standards, this is an incredibly poor service. I never received a callback, and they failed to provide a face-to-face appointment despite offering online scheduling. They're..
Central Medical Centre
riona r.
During my visit to the clinic, Dr. Jegasothy stood out as an exceptionally compassionate physician. His communication skills were top-notch, and he truly invested time in understanding my concerns...
Central Medical Centre
Sarune R.
The front desk staff, specifically Snega, displays a complete lack of compassion and responsiveness. We have decided to terminate our relationship with this practice solely due to the unacceptable..
Central Medical Centre
muthukumar r.
Nosheen provides excellent service, and the proposal she presented was a highly commendable letter regarding the debt.
Central Medical Centre
Dom C.
Uncaring medical staff, zero empathy
Central Medical Centre
A J.
Truly, the receptionist at this medical practice—Karen—is hands-down the most incompetent front desk staff I've ever dealt with. She carries herself with an unwarranted sense of superiority, yet..
Central Medical Centre
Lisara T.
I am incredibly grateful to Nosheen Khan. Whenever blood is drawn, I typically experience significant discomfort. My previous hospital visits have been consistently unpleasant and traumatic...
Central Medical Centre
Pooja P.
I am thoroughly impressed by Nurse Nosheen's exceptional attentiveness and prompt communication during my blood test procedure. She truly stands out as a healthcare professional who consistently..
Central Medical Centre
Zoe Z.
I've noticed numerous negative comments regarding the front desk staff, but personally, I've always encountered pleasant interactions. Just moments ago, I conversed with a courteous and helpful..
Central Medical Centre
ghulam s.
I desperately needed an urgent medical consultation due to a black nail issue. I was forced to wait on hold for a staggering 30 minutes before finally reaching someone, and even then, the..
Central Medical Centre
Rashida T.