Parkview Surgery
Danielle J. one year ago • From Google
Bad
Terrible communication and rude staff at medical practice
Medical practice communication is extremely poor. Appointment scheduling involves constant follow-up, with promised callback times repeatedly missed. The reception staff demonstrate unprofessional behavior, with one receptionist being particularly dismissive during a phone conversation about a prescription, rudely stating she could be doing something more important. Despite assurances of a text message update, no communication was received. Fortunately, the pharmacy stepped in to provide an emergency medication supply, given the critical nature of potentially missing doses with serious side effects. This practice generates significant patient anxiety, especially for those managing mental health conditions. While Dr. Omar is an exceptional physician and clearly stands out, interactions with other doctors are frustratingly inconsistent. Patients must persistently chase administrative tasks through multiple repeated calls, often without achieving resolution, creating an exhausting and stressful healthcare experience.
The medical practice here stands out as a top-tier healthcare provider in the Lewisham neighborhood.
Parkview Surgery
Paula G.
Just signed up recently, and already they've been exceptional, especially after experiencing no success with prior medical procedures.
Parkview Surgery
Angelica A.
The front desk staff I encountered today seemed somewhat discourteous. I simply sought to inquire about alternative appointment times for rescheduling my blood test, but they responded with an..
Parkview Surgery
Freshta F.
The staff member at Sakura was incredibly supportive and went out of their way to assist me.
Parkview Surgery
Michelly P.
The staff provides quick assistance, the front desk personnel are welcoming, and they consistently accommodate my son's medical needs by offering same-day scheduling.
Parkview Surgery
Harry G.
ParkView Surgery charged me an exorbitant £105 for a simple private medical referral form that merely required a few lines and a signature attesting to my lack of pre-existing conditions. No..
Parkview Surgery
Eth M.
Outstanding service from start to finish! The receptionist greeted me warmly, and Leanne along with the nursing staff provided exceptional care throughout my entire experience.
Parkview Surgery
Kasia R.
Exceptional assistance provided. Sanjida went above and beyond to swiftly process my referral with utmost professionalism. Much appreciation for her support.
Parkview Surgery
Abdikadir M.
I've been thoroughly let down by Parkview ever since I signed up nearly a year ago. Every single receptionist appears hostile and completely disinterested in assisting patients. The pharmacy staff..
Parkview Surgery
London V.
Since joining this medical practice in September 2023, I've found their service to be excellent. Obtaining a direct consultation with a physician was straightforward, and I was quickly directed to..
Parkview Surgery
Charlotte H.
Steer clear of this healthcare provider! Their scheduling is a nightmare, with wait times stretching to 2-3 weeks for appointments. Even when you finally get in, you'll be stuck waiting over an hour..
Parkview Surgery
azun p.
Excellent front desk personnel, incredibly accommodating and professional in their service.
Parkview Surgery
Clare H.
I've been a patient at this clinic since 2018. Scheduling appointments has always been smooth and hassle-free. The front desk staff are incredibly professional and I've witnessed them confidently..
Parkview Surgery
Mary C.
I'm grateful to the front desk staff member who promptly addressed my pressing need. Such attentiveness and genuine care for patients truly means a lot.
Parkview Surgery
Lewis M.
The nursing staff, led by Leanne, were absolutely outstanding and provided exceptional care.
Parkview Surgery
farhad a.
Sanjida was incredibly supportive in assisting me during my appointment, helping me get in to see the doctor despite my tardiness. I appreciate her help.
Parkview Surgery
Mubashir H.
Sanjda is truly delightful and considerate
Parkview Surgery
Prachi M.
Sanjida provided excellent assistance. I appreciate your help.
Parkview Surgery
Lisa L.
Absolutely terrible service! I reached out to my general practitioner on two separate occasions in May, requesting them to forward my prescription to the pharmacy. Each time, they assured me with..
Parkview Surgery
Suijal S.
Binisha at the front desk went above and beyond to coordinate my appointments perfectly, taking into account my schedule and specific needs. Overall, this medical practice and its staff stand out as..
Parkview Surgery
Wes R.