AG

Allison G. 2 years ago • From Google

Rating

Bad

Terrible communication from unhelpful medical staff

Summoned for a surgical procedure in the early hours, I found myself unable to communicate verbally due to throat surgery, yet was instructed to telephone the office. Despite clearly writing down my message, which the new receptionist acknowledged, I was dismissed and directed to return to the hospital in person. Is this truly the standard procedure for patients who have lost their ability to speak? This is the second instance of such treatment I've experienced.

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