AH

A H. 3 years ago • From Google

Rating

Bad

Terrible customer service and endless waiting nightmare

I attempted to contact reception to assist my elderly aunt who was struggling to communicate her concerns directly. Their customer service is utterly appalling. I was left on hold for nearly three-quarters of an hour with zero indication of when, or even if, someone would pick up. I'm immensely relieved I'm not personally relying on their incompetent service.

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