The Limes Medical Centre

Their customer service queue is limited to just 10 callers, making it virtually impossible to even join the waiting line for speaking with a representative.

Quickly attended to by the medical professional without significant waiting time.

Called this morning, consulted with a physician and secured an appointment later the same day. I've discovered the medical professionals and personnel to be incredibly supportive and polite, and..

Absolutely terrible service! If Google's rating system permitted, I'd give zero stars. Every time I try calling at 8:30, the phone lines are completely jammed. Scheduling an appointment seems..

Utterly horrendous treatment Endured more than 3 hours just to get a prescription at their pharmacy? Complete incompetents! Our infant was wailing continuously during this medical visit due to an..

Attempting to schedule an appointment here is an exercise in frustration. The phone booking process is absolutely terrible - I struggled to even connect, and when I finally managed to request a..

Absolutely Abysmal Customer Support - 6 Months of Futile Attempts to Secure a Critical Appointment!!!

I want to express my gratitude to the attentive nurse who, despite hearing clear breath sounds, recommended a chest x-ray as a precautionary measure. Additionally, I appreciate the general..

The front desk staff were incredibly welcoming, and Emily-Jade provided exceptional, supportive service throughout my interaction.

Terrible medical staff. I've been attempting to schedule an appointment for weeks, following their instruction to call at 8:30 for same-day booking, with no option to plan ahead. Each morning when I..

Completely worthless and maddening! The automated phone system is so impenetrable that attempting to schedule an appointment becomes an exercise in futility! On the rare chance you actually connect,..

After half a year, I'm still waiting for a hospital referral to address a simple ingrown toenail issue.

Impossible to navigate through this phone's interface and features. Completely unintuitive and frustrating to use.

Called pharmacy for prescription refill and was shockingly told to END MY LIFE by staff?! Absolutely UNACCEPTABLE customer service, completely unprofessional and deeply disturbing treatment!! Cannot..

I want to express my gratitude to Danny, the clinical pharmacist, for his exceptional support and valuable guidance during our interaction on Thursday. He addressed all of my questions and worries..

Absolutely terrible service. Despite the phone lines opening at 8:30 AM, there's a restrictive queuing system that forces you to repeatedly call and cross your fingers. I finally managed to join the..

Attempting to contact them by phone is an exercise in futility, with endless busy signals greeting every call. The customer service is abysmal, which is particularly distressing when you're feeling..

During my medical consultation today with Dr Hanger and a trainee physician, I was completely comfortable. Their compassion and warmth were exceptional. This encounter at the Limes clinic was..

The scheduling hotline is utterly unacceptable and demands immediate overhaul.

Absolutely dreadful customer support. I understand there's significant pressure on their services, but their sole communication channel is a phone line that's perpetually jammed. You waste precious..