SY

Shaonian Y. 3 years ago • From Google

Rating

Bad

Terrible customer service and unhelpful reception staff

I reached out to the front desk seeking assistance, but the employee's demeanor was incredibly rude. I attempted to clarify my inquiry multiple times, yet it seemed she was not genuinely listening and merely interrupted me with a generic response. How could she possibly comprehend my question before I had even completed explaining it? Moreover, the fact that I had to reiterate my point twice clearly indicates that her initial reply was completely off-base and did not address my actual concern.

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