GH

Gemma H. 6 years ago • From Google

Rating

Bad

Terrible customer service and unprofessional staff

Utterly appalling customer service. The front desk staff member displays an incredibly discourteous attitude. I've been attempting to schedule an appointment for three consecutive days without any success, as their available slots are completely inflexible. They repeatedly instructed me to call and book, but upon doing so, I was abruptly informed that booking is impossible. It seems they have zero consideration for individuals with professional and academic responsibilities. The entire experience has left me thoroughly disheartened and frustrated.

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