Grovelands Medical Centre

I'm writing a review about Grovelands Medical Centre regarding an incredibly frustrating experience. I had a scheduled appointment for January 7th, 2025 at 8:50am, only to be told no such..

I've encountered absolutely abysmal medical service here. The only way to secure a consultation seems to be if you collapse right in their waiting area; otherwise, getting an appointment is..

Never encountered any problems with this medical practice. Scheduling a follow-up with my primary care physician can be somewhat challenging, but overall, securing same-day appointments has always..

The most dreadful reception personnel (two women) I have encountered in the United Kingdom. They display a level of rudeness, lack of professionalism, and coarseness that is simply intolerable. I..

The medical professionals here are truly exceptional! However, the appointment scheduling process is utterly frustrating, and there's absolutely no justification for having to share personal health..

It wouldn't be right to lower the rating since the medical team and administrative personnel are excellent, however... Their digital pre-screening process is fundamentally flawed. It automatically..

The staff at reception can come across as quite abrasive, often overstepping professional boundaries by interrogating patients as if they possess medical expertise, even when you're simply..

I visited Dr. Sarojini recently, and she was incredibly supportive and kind. The staff at the front desk were equally welcoming and accommodating, both during phone interactions and in-office..

Throughout my 32-year history with this medical practice, I can confidently affirm that their service is exceptional. While I'm not a frequent patient, I've consistently experienced timely..

I've been experiencing repeated frustration with this clinic's appointment booking system. Twice now, we've arrived for my mum's flu jab only to be told no appointment exists, despite having..

I've been a patient at this medical facility for a while, and previously, scheduling a doctor's appointment was straightforward. My wife, battling multiple sclerosis, is experiencing progressive..

Exceptional care provided by an incredible physician who examined my almost 7-year-old suffering from a respiratory illness. The doctor personally phoned to follow up twice. Truly outstanding...

Terrible process for scheduling appointments; this system desperately needs improvement.

After being a patient at this practice for over five years, I found myself completely let down by the quality of care I received. There was a clear lack of initiative, and I felt that the general..

If I could, I'd give zero stars. I've been a patient here my entire life with no problems until recently. For eight consecutive days, I attempted to secure an appointment, each time being assured of..

I've been struggling to secure a consultation with my primary care physician, and it seems my health concerns are being dismissed since they're not deemed urgent. It appears they only pay attention..

Attempting to schedule an appointment as instructed by a text message, I found myself trapped in a frustrating phone ordeal. After investing nearly an hour (58 minutes) with the first..

During my 8-year relationship with this medical practice, I've unfortunately required their services quite frequently, especially over the past couple of months. Regardless of whether I've..

How is this even possible? I received an unexpected phone call about a shingles vaccination, with a proposed date and time that didn't work for me. No attempt was made to reschedule, and I was told..

The doctors at this practice are excellent, but their appointment scheduling is abysmal. As an educator, I'm limited to booking during school breaks, and each time I've called this year, my regular..