St Georges Surgery
Shawni M. 4 years ago • From Google
Bad
Terrible customer service at its absolute worst
Completely ridiculous situation - stuck waiting on hold for more than a quarter-hour and still unable to connect despite repeated attempts. What on earth is happening at the reception desk? Are they napping or something? It's unacceptable that the appointment line remains consistently unavailable for such an extended period.
I wasted hours attempting to contact the office and cancel my scheduled slot, hoping to free it up for another patient since I've tested positive for covid and want to prevent potential..
St Georges Surgery
T T.
I have nothing but praise for this medical practice. The physicians here are truly exceptional. Dr Rosbottom and Dr Almond consistently demonstrate kindness and professionalism, always treating..
St Georges Surgery
Jennifer H.
The surgical procedure itself was satisfactory, and the medical staff were exceptionally welcoming and personable. However, my sole frustration lies with their communication system. Attempting to..
St Georges Surgery
Yvonne P.
Where do I even begin with the receptionist? Absolutely frustrating. As a qualified nurse, I found the interaction completely unacceptable. What medical credentials do they even have? When I tried..
St Georges Surgery
Jake E.
I struggle immensely with a fear of needles and had a scheduled blood draw. Throughout my entire appointment, the staff demonstrated remarkable understanding and kindness. This was precisely the..
St Georges Surgery
Anthony H.
So, St George's Surgery... You're completely incompetent. Around a month back, I submitted a form for completion, and after two weeks of uncertainty, you arbitrarily slapped a £50 charge on me. Now,..
St Georges Surgery
Joanna B.
Is anyone even employed at this place? Can't get a single person to pick up the phone!
St Georges Surgery
Brandon C.
I am utterly appalled by their negligence in leaving my father without insulin for 48 hours, preventing him from eating and allowing his blood sugar to skyrocket to dangerously high levels above 30...
St Georges Surgery
Chris H.
Extremely disappointing service. Scheduling an appointment seems impossible. They claim to have made phone calls that never actually occurred. The staff consistently demonstrates a lack of..
St Georges Surgery
lisa n.
Exceptional medical professionals who consistently accommodate my scheduling needs. The entire staff demonstrates remarkable compassion and support. Without a doubt, this healthcare practice..
St Georges Surgery
Fazia O.
In the past, this surgical practice was exceptional, but it has deteriorated dramatically. Now, the mere idea of scheduling an appointment fills me with dread, even when medical attention is..
St Georges Surgery
freya k.
Every single time, I'm left hanging on the line for an eternity, and when someone finally answers, they immediately disconnect the call. It's become a ridiculous pattern that occurs most of the time..
St Georges Surgery
Urban J.
Terrible customer service. The staff's lack of compassion for patients dealing with cancer and disability is appalling. Getting a prescription feels like an impossible task, with communication..
St Georges Surgery
R. R.
Dr. Nisa provided exceptional care during my visit. She took the time to carefully examine my concerns, treated me with utmost dignity, and truly heard what I had to say. I'm incredibly grateful for..
St Georges Surgery
afiya h.
Absolute worst surgical experience. Save yourself the trouble and forget about contacting them. The physicians seem more preoccupied with delegating trivial communications to their administrative..
St Georges Surgery
Andy N.
They deliberately manipulated my medical documentation to hide their professional negligence and complete absence of compassionate care.
St Georges Surgery
Richard M.
Exceptional personnel throughout the entire facility. The front desk staff demonstrate remarkable patience and courtesy. The nurses provide top-notch service, and regardless of which physician you..
St Georges Surgery
Mandy P.
This surgery has completely deteriorated from its former excellence! Communication is impossible via phone - you're forced to physically visit just to have the receptionist demand a detailed symptom..
St Georges Surgery
SeeChell P.
Steer clear of this place. Zero stars would be my rating if possible! Over the past seven years, the quality medical professionals have departed, leaving behind subpar care. Expect interminable..
St Georges Surgery
John C.
Exceptional medical team from top to bottom. Every single staff member demonstrates incredible compassion and professionalism. The entire group of healthcare providers is simply outstanding, with my..
St Georges Surgery
Ryan C.