Natalie G. one year ago • From Google
Bad
The front desk employees demonstrate an appalling lack of professionalism and basic courtesy. The management urgently needs to recruit personnel with genuine customer service skills and a compassionate attitude. Their complete absence of manners is deeply offensive and leaves me thoroughly repulsed.
Danielle D.
one year ago I called a week back requesting a medication refill and was told a review was necessary. The administrative team scheduled an appointment within a week at a convenient time for me, and they were..
Karen K.
2 years ago This medical practice is an absolute farce. Over the past three months, they've repeatedly ignored my needs and scheduling requests. During my first visit, I arrived experiencing intense pain and..
Joan P.
one year ago My spouse was extremely unwell in September, hospitalized for 13 days. We are registered with Park Medical, and unexpectedly, my husband received an appointment at St John's. Fortunately, this..
lesley k.
2 years ago Attempting to schedule an appointment here is completely ridiculous. The phone wait times are absurdly long, ranging from 20 minutes (if you're fortunate) to a grueling 40 minutes before you can..
R R.
2 years ago Trying to secure a medical appointment here is an absolute nightmare. If you're not prepared to call precisely at 8am alongside a mob of 50 other patients and endure a 90-minute wait, you'll never..
Anthony B.
3 years ago The surgical service is completely inadequate and fails to meet basic expectations. The scheduling via their "ask my GP" app reveals a deeply problematic and unreliable system: Service..
Jony B.
3 years ago Absolutely mind-blowing. I'm completely stunned by how incredible this product is. From the moment I started using it, I was blown away by its performance. It exceeded all my expectations in every..
B. C.
4 years ago You'd be incredibly fortunate to access their ask my GP feature!!! Their telephone support is an absolute disaster!! When attempting to schedule an appointment, you're forced to endure misleading..
Phil B.
2 years ago Incredibly Quick! We showed up at 0939 for our scheduled 0940 Covid booster shots and were completely finished by 0945! The entire process was remarkably smooth, well-organized, and professional -..
Nick C.
5 years ago Considering the challenges faced by local healthcare during the pandemic, I submitted my 4-year-old's symptoms through the AskMyGP app around midday. By 7 PM, I had a virtual consultation with a..
Matt G.
2 years ago In the past, this medical practice was well-managed and efficient. Now, patient care seems to be their least important concern. The reception staff are shockingly discourteous and desperately need..
Nicki H.
one year ago The recently implemented scheduling platform for standard consultations is a significant enhancement. I swiftly filled out the digital form in just a couple of minutes and was promptly contacted..
Dave A.
2 years ago Appalling, in ways that have been thoroughly documented by other reviewers.
Kepping F.
3 years ago Every single interaction with their customer service has been a nightmare. Each time I've attempted to call, I'm stuck on hold for around 40 minutes, or they pick up but are completely unhelpful. I..
Lucy K.
2 years ago I'm not one to typically leave reviews, but the treatment I received from a senior physician, Dr. Sangha, was so egregious that I felt compelled to share my experience. During a phone call, I was..
Nathan L.
3 years ago I really appreciate the assistance you've provided. Your support means a lot to me!
H 3.
2 years ago The administrative staff is an absolute embarrassment. They display not just a lack of empathy, but are fundamentally unprofessional. I arrived with a private prescription (covered by my employer's..
S B.
2 years ago Terrible. Scheduling a visit is practically unfeasible with their system.
Howard H.
2 years ago Securing a scheduling slot seems like an uphill battle.
Ed H.