Cornford House Surgery
Jose C. 2 years ago • From Google
Bad
Terrible customer service at its absolute worst
The front desk staff displayed an incredibly unprofessional attitude. The receptionist abruptly dismissed me with a curt "we're very busy!" and immediately terminated the call without allowing me to provide any context. This is undoubtedly the most appalling customer service I have ever encountered.
The personnel here are incredibly welcoming and pleasant. A truly delightful experience with warm and helpful employees.
Cornford House Surgery
Jack F.
Went in for a blood draw and was thoroughly impressed. The staff punctually called me back, and the nursing team was both welcoming and professional, completing the procedure smoothly and quickly.
Cornford House Surgery
Ma N.
Visited this location to receive my COVID vaccine booster. The entire team working there demonstrated exceptional professionalism and were extremely helpful throughout the process.
Cornford House Surgery
Alice G.
During my four-year tenure as a patient at this facility, I encountered an outstanding staff member today (29/04/2022) who went above and beyond to assist me with resolving my name discrepancies on..
Cornford House Surgery
Emese E.
⭐☆☆☆☆ – Utterly Disheartened by Dr Jagdip Haer and Cornford House Surgery Having been a patient at Cornford House Surgery for more than five years, I am deeply troubled and feel obligated to share..
Cornford House Surgery
Wiesje H.
The vaccination center is impressively organized, with plenty of helpful personnel guiding visitors and a comfortable post-injection waiting area where you can rest for the mandatory 15-minute..
Cornford House Surgery
kasia w.
Exceptional team across all roles - from medical professionals to support staff. Their approach is incredibly competent and detailed. Every interaction makes me feel genuinely cared for and valued..
Cornford House Surgery
Rebecca M.
Consistently endure lengthy phone wait times with no one answering. The front desk personnel display a complete lack of professionalism and empathy. My serious medical condition was incorrectly..
Cornford House Surgery
Mouse G.
I can barely justify giving this a single star—it's almost too generous. The treatment I received was absolutely unacceptable! Their service has deteriorated dramatically during the pandemic,..
Cornford House Surgery
Naila S.
Fantastic medical practice in Cambridge! They consistently provide timely appointments and delivered critical care exactly when I required it most. I wholeheartedly endorse this surgery to anyone..
Cornford House Surgery
George F.
Scheduling an appointment is a challenging process, and the front desk personnel can come across as somewhat discourteous. This is the primary factor behind my low rating. The in-person clinic..
Cornford House Surgery
Liam L.
I called the clinic yesterday experiencing significant discomfort and was fortunate to speak directly with Dr. Green, who promptly scheduled me for an appointment this morning. He saw me right away..
Cornford House Surgery
Michael P.
Compassionate and courteous assistance at the reception area, especially during these challenging times when securing an in-person medical consultation is incredibly tough and potentially..
Cornford House Surgery
Hayley S.
I was thoroughly impressed by the staff at Cornford House during an urgent medical need while traveling in Cambridgeshire. The entire team went above and beyond to assist me, with incredibly..
Cornford House Surgery
Bruna S.
I'm uncertain about patient expectations, but I've discovered the staff to be incredibly welcoming and supportive. The reception team is particularly accommodating, with some fresh faces which adds..
Cornford House Surgery
Brian L.
Getting a doctor's appointment is incredibly frustrating. By 8:30 in the morning, all available slots have vanished. Their much-advertised online booking system is essentially useless, only handling..
Cornford House Surgery
berg h.
The employees consistently demonstrate a helpful and accommodating attitude
Cornford House Surgery
Emma G.
Personnel were overheard making disparaging comments about patients immediately following phone interactions
Cornford House Surgery
lindsey w.
Once more, I'm experiencing difficulties with my medication refill. I submitted my recurring prescription at the pharmacy, and after five days, I still haven't received approval from Cornford house.
Cornford House Surgery
Manoj K.
A truly abysmal medical practice that epitomizes poor customer service. Their phone system is a nightmare, forcing patients to endure endless waiting times with irritating background music, only to..
Cornford House Surgery
Sharon S.