JM

Jose M. one year ago • From Google

Rating

Bad

Terrible customer service at local medical practice

The ABSOLUTE WORST RECEPTIONIST ON THE ENTIRE PLANET. She deliberately withheld her identity (DELIBERATELY AVOIDING IDENTIFICATION, VIOLATING PUBLIC INTERACTION STANDARDS). SHE DESPERATELY REQUIRES MANDATORY CUSTOMER SERVICE TRAINING, WITHOUT QUESTION. Before allowing me to explain, she claimed incomprehension and aggressively thrust paperwork through the window. No identification visible. The appointment scheduling process is completely ridiculous. The prescribed medical team is UTTERLY CLUELESS about their responsibilities. Despite being registered with a designated GP, I have yet to actually encounter them.

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