LW

Lupus W. one year ago • From Google

Rating

Bad

Terrible customer service at medical clinic

My grievance stems from an incident at the reception six months back on their previous premises. Despite waiting for seven minutes, no staff member acknowledged my presence. However, when two young women arrived after me, the receptionist immediately attended to them, completely disregarding my existence as if I were invisible. I departed, still experiencing significant pain and with my left hand severely swollen. I had simply arrived to honor a scheduled appointment, yet no one followed up or explained why I was not seen. I'm now hesitant about visiting their new facility, concerned I might once again be ignored and dismissed.

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