The Statham Grove Surgery
Arthur E. one year ago • From Google
Bad
Terrible customer service at medical practice
The front desk staff have serious attitude problems. I attempted to contact the medical office and was forced to endure their endless automated phone menu, which seemed to drag on interminably. Eventually reaching a live person, she abruptly terminated our call mid-conversation. Calling back and again navigating their tedious voice system, another representative answered with a clearly dismissive demeanor. Her tone was immediately confrontational, and when I tried to explain my query, she rudely interrupted me. I was struck by how devastating this could be for someone struggling with mental health - such unprofessional communication could potentially push a vulnerable patient over the edge. Doctors are nice though
Extremely discourteous staff member. Following my medical appointment, the doctor indicated my X-ray would be evaluated shortly. However, the representative on the phone claimed it could potentially..
The Statham Grove Surgery
noah g.
Matthew demonstrated exceptional courtesy, especially given the typically hectic environment where staff can often seem rushed or brusque (which seems standard for medical practices). It was..
The Statham Grove Surgery
Hayley L.
Exceptional care! This medical practice could very well be the top healthcare provider I've ever encountered. My sincere appreciation!
The Statham Grove Surgery
Tara B.
The administrative management at this medical practice is absolutely terrible. What's the purpose of having an online appointment booking system if patients are restricted from using it outside of..
The Statham Grove Surgery
Jonies H.
Quick and efficient service with a wide variety of health stations. I managed to get my flu shot, have my blood pressure checked, and receive the COVID vaccine. They even scheduled my asthma..
The Statham Grove Surgery
Milla D.
The most abysmal service imaginable. The front desk personnel were so off-putting that I'm seriously considering finding an alternative medical practice. Disgraceful.
The Statham Grove Surgery
Marcos R.
The personnel here are absolutely delightful and incredibly welcoming.
The Statham Grove Surgery
Paul C.
I've been seeing Dr. Palmer at this medical practice for nearly two decades, and while they're my primary physician, the other doctors are equally competent. The front desk staff, however, seems to..
The Statham Grove Surgery
Ben M.
Throughout my extensive tenure at Statham Grove Surgery, spanning more than two dozen years personally and over 17 years for my partner, our encounters have been consistently exceptional. The front..
The Statham Grove Surgery
Christina C.
The surgical procedure was excellent, and the personnel were delightful. Moreover, my specific physician stands out for his compassionate approach and ability to create a comfortable environment..
The Statham Grove Surgery
Zoya Z.
This medical facility truly stands out in patient care. The physicians consistently demonstrate remarkable dedication, offering compassionate and considerate treatment. I feel incredibly fortunate..
The Statham Grove Surgery
Luke L.
We've been long-time patients here and typically receive satisfactory medical attention once we see a physician. However, the front desk interactions have been inconsistent. When my wife first..
The Statham Grove Surgery
Leo L.
Consistently top-notch experience at this place. Booking appointments is always a breeze. Every staff member is compassionate, supportive, and welcoming. Appreciate it!
The Statham Grove Surgery
Leo D.
The medical staff and front desk personnel were absolutely fantastic - couldn't be more pleased with my experience!
The Statham Grove Surgery
Nickie B.
The medical professionals and support team here are excellent and welcoming. I was advised to have this particular procedure, and I'm thoroughly satisfied with the experience. Scheduling..
The Statham Grove Surgery
Felipe C.
Exceptional medical professionals, but the front desk phone staff leave much to be desired. After connecting with another employee named Gule, I received comprehensive guidance that clearly..
The Statham Grove Surgery
Aimee B.
The personnel at both the front desk and in the medical department were incredibly supportive and accommodating. Every staff member we interacted with demonstrated exceptional patience and care,..
The Statham Grove Surgery
Alban B.
Dr. Smith's practice has been my go-to medical care since childhood, and I can confidently say their staff and physicians are incredibly compassionate and attentive.
The Statham Grove Surgery
N16 L.
A persistent 16-week delay for scheduling a preliminary medical consultation, regardless of which physician you're hoping to see, is absolutely unacceptable.
The Statham Grove Surgery
moira g.
Over my 13-year journey with this medical practice, I feel incredibly fortunate to be their patient. Both my primary care physician and her colleagues who have covered for her, along with the..
The Statham Grove Surgery
Luciane C.