Brownsover Medical Centre

If I could give this surgery zero stars, I would. After numerous interactions with Leilani and staff, this is the breaking point. The reception team has consistently demonstrated abysmal service..

What a total disaster at this medical practice. They called about my aging father who's suffering, only to be told triage would handle it and it would take two days - completely unacceptable. I'm..

Endless phone calls with zero response. Consistently booked up with no available slots. Completely ineffective medical practice.

Exceptional procedure! Absolutely the most outstanding medical intervention I've ever undergone.

Absolutely terrible digital platform where if you're suffering, your only choices are to describe your symptoms online and await a response by the next business day, or endure an exhausting..

I was frustrated by their vague telephone scheduling approach. A voicemail mysteriously appeared without any prior missed call notification, claiming multiple attempted contact attempts. When I..

Absolutely dreadful service. Resolving any issue seems impossible. Their communication is non-existent - phone calls go unanswered, and wait times stretch beyond a fortnight. Completely unhelpful!..

Completely unacceptable! Steer clear of this place. If you don't call precisely at 8am sharp, securing an appointment becomes impossible. The personnel are discourteous and entirely unhelpful...

Absolutely terrible service when dealing with a newborn. Being instructed to call at 8am just to check appointment availability, or alternatively dial 111, seems completely pointless. The clinic's..

Incompetent disregard for patient communication, repeatedly failing to respond to multiple email requests about repeat prescriptions and pending blood test results over a span of 10 days. The..

Despite the typical morning wait times common to most medical practices, I find this surgery to be excellent. The physicians I've encountered have been attentive, carefully listening to my concerns..

Discussing my concerns with a healthcare provider about the issues at this medical practice, I learned that the entire nursing staff had resigned. What does it say about a clinic when all of their..

Steer clear at all costs!!! Absolutely the worst general practice in Rugby, getting an appointment is nearly impossible and requires constant pleading. It took them two weeks and three A&E visits..

Absurdly long wait times. I rang this morning shortly after 8am, and was told I was caller number 25. It's now approaching 11:30, and I'm still stuck in the queue at number 8... I'm almost certain I..

Over the past four months, I've been struggling with my health and unable to receive proper medical care from my general practitioners. Scheduling an appointment, whether in-person or by phone, has..

Steer clear! The reception team is appallingly incompetent and unhelpful (with the sole exception of one male staff member who displays genuine empathy and assistance). A critical problem is that..

Incompetent Medical Practice: Completely Useless. Their online booking system is just another obstacle preventing patients from securing an appointment. You end up waiting hours only to be..

I find myself skeptical of certain critical comments, and based on my own firsthand account as a long-time London resident before relocating to Rugby, this medical practice stands out as arguably..

Terrible, condescending, and uninformed front desk staff. Mistake upon mistake upon mistake. Steer clear, particularly if you have children with special requirements.

The staff here are incredibly unhelpful and unprofessional. I contacted them seeking a straightforward GP summary for legal purposes, and they refused to email it, despite my previous history of..