CT

Charanjit T. 3 years ago • From Google

Rating

Bad

Terrible customer service at medical reception desk

The receptionist was thoroughly disappointing. While I was a patient who had just undergone a heart attack operation, she talked over me and abruptly ended the phone call with a dismissive attitude. Her demeanor was entirely unhelpful and rude. The second receptionist was equally inadequate, providing only partial information. Neither staff member fulfilled their basic responsibilities, such as arranging medication and coordinating follow-up care. Collectively, they were completely ineffective and unprofessional.

Other reviews for The Fryern Surgery