The Almondbury Surgery

The practice has seriously deteriorated in its service quality. Despite persistent attempts to schedule an appointment by calling at 8am, I'm consistently met with long wait times and ultimately..

Tina Burns is simply exceptional and consistently brings joy to my life. Her service truly surpasses all expectations.

I'm not a patient here, and I'm incredibly grateful for that! I called to inquire about an appointment for a friend, and the receptionist was shockingly unprofessional. She desperately needs..

I'm understanding about potential challenges, but being left hanging for nearly half an hour only to be abruptly disconnected without any clarification is completely unacceptable.

Utterly frustrated by the lengthy delay, I had to endure a whole month just to get a simple blood test, which has ultimately convinced me to seek out a new general practitioner.

I'm deeply frustrated with the medical office's lack of responsiveness regarding my elderly mother's prescription. At 84 years old and battling cancer, she shouldn't have to endure such lengthy..

Completely ridiculous! Every time I attempt to call and schedule an appointment, the line cuts off at the first ring, and when I try to redial, it's impossible to connect with them.

I'm reluctantly awarding 2 stars solely because of the receptionist's efforts. I was skeptical about how bad the service could be, but they've managed to surpass my lowest expectations. Precisely at..

Completely worthless experience waiting on hold for over 40 minutes, just to be informed they have no morning slots and refuse to schedule afternoon appointments via phone. Their only suggestion was..

The employees here are incredibly welcoming and always ready to assist, making this my absolute go-to place with no desire to try alternatives.

If I could give zero stars, I absolutely would. The front desk personnel are simply dreadful. You spend countless minutes on hold just to reach them, and when you finally do, securing an appointment..

Given the immense challenges of the pandemic, I can only commend Almondbury Surgery for their exceptional service. They are sincerely striving to provide the best care possible under trying..

The website is completely non-functional, and their phone support is equally useless. Every call attempt results in an immediate disconnection. I'm considering changing medical practices, but that..

Every visit means enduring a wait time between half an hour to a full hour. Arriving punctually seems completely pointless here.

This medical practice is utterly hopeless, and it's astonishing that they continue to operate with such disregard for patients. Securing an appointment has become nearly impossible, with random text..

I wish I could rate this lower than the minimum one star, but that's the system's limitation. My father recently died, and the repeated failures of this practice's service were appalling...

I'd prefer to get medical care at a veterinary clinic than deal with that manager.

Spent nearly an hour waiting to schedule a medical consultation, only to have the clinic abruptly terminate the call. This is a recurring issue I've experienced multiple times before.

The elderly receptionist is completely unbearable to interact with. Her demeanor is truly appalling, and in general, the staff appear incredibly unhelpful and seem completely clueless about their..

The front desk staff at this facility are absolutely incompetent. They are completely unsuited for customer service roles and reflect poorly on the entire medical practice's hiring standards. Their..