KA

Kerry A. 7 years ago • From Google

Rating

Bad

Terrible customer service at this medical practice

Hands down the most discourteous front desk staff in Manchester, possibly globally! These individuals desperately require training in basic customer communication. When I simply requested a return call, I was abruptly told "no, not today" without any explanation. Upon seeking clarification, the receptionist became even more aggressive. I attempted to provide constructive feedback about appropriate professional language, but was met with a dismissive "that's what I said" response. As a direct result of this unacceptable interaction, I am immediately switching my healthcare provider!

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