The Avenue Surgery

I typically have no issues with this medical practice, but on June 24th, I encountered significant difficulties scheduling an appointment. I attempted to call nine times throughout the morning..

Wasted nearly half an hour attempting to connect, and after finally getting through, I endured another 40 minutes waiting, only to be told no appointments were available and advised to ring 111..

Absolutely the most abysmal customer service I've encountered in all my years.

I'm returning to adjust my previous review (originally one star), as the phone system has significantly improved. While you must call immediately upon opening to secure an appointment, it is now..

I'm completely frustrated with this whole medical process. My surgical results have been sitting at the doctor's office for three days, and due to their understaffing, they haven't even reviewed..

Completely revolting experience with an incredibly discourteous front desk staff. They contacted me regarding my child's prescription and instructed me to phone back later. When I did, I was..

Dr. Hacking has completely let down his surgical practice, transforming what was once a top-tier facility into the most subpar medical center in the area. I strongly advise patients to seek..

Getting an appointment by phone with the medical practice is absolutely ridiculous. It's impossible to get through, and I desperately need to see my own doctor. I'm completely frustrated with this..

Extremely disappointing primary care practice. They've been chronically short-staffed for an extended period, and there's minimal continuity among the healthcare professionals who are employed. I..

During a critical medical situation with my child, the healthcare professionals went above and beyond. The doctor and administrative team demonstrated exceptional compassion, helping to calm my..

This surgical procedure is absolutely terrible beyond description. Their phone lines are perpetually engaged, and when you miraculously secure an appointment, you're met with two unsatisfactory..

An absolute disaster of a medical practice. Their scheduling is non-existent, and they're perpetually understaffed. I'm struggling to adjust my antidepressant medication, which is significantly..

B12 prescribed by the nurse due to my repeated tardiness, but after being cancelled five times, I was left feeling quite unwell by the time I finally received it over a month later!!! It's..

I completely understand the sentiments of others who have experienced this medical practice. The facility is an absolute disaster, resembling more of a run-down establishment than a professional..

Scheduling a consultation here is a nightmare, exactly as previous patients have described. I strongly recommend seeking medical care elsewhere.

Good grief! When you finally interact with medical staff, they're tolerable. However, this surgical practice has devolved into complete chaos. Why are we instructed to call at 3 o'clock, only to be..

Impossible to secure an in-person consultation over the past eight months. If you're hoping to actually meet with a physician, steer clear of this medical practice.

As a previous patient of this medical practice, I completely understand the sentiment behind other 1-star reviews, as I was compelled to submit my own to finally receive a response. The practice..

I implore anyone with family members dependent on medication to steer clear of this general practice. They endangered my mother's well-being by abruptly terminating her phone call. Despite my..

I recently had an appointment with Dr. Leckenby, and I was pleasantly surprised by his demeanor. He comes across as genuinely kind and creates a comfortable atmosphere. Unlike some physicians who..