Eden Park GP Surgery

What a disappointment, as I previously sang praises about this medical practice's exceptional quality. Over the past year, everything has drastically changed. Securing an appointment seems..

Awful and thrilling experience. I had a blood test and the surgery has lost my blood sample and I have to re-do it. No follow-up explaining where my blood sample, which is my personal property..

Regrettably, after a 15-year relationship with this medical practice, I find myself compelled to depart. What was once an exemplary healthcare provider has deteriorated into a substandard service...

As a wheelchair user, I arrived for a pre-booked ultrasound following instructions to wait in the back car park. Instead of assistance, I was confronted by an aggressive staff member who claimed the..

A delightful and thoughtful approach - continue maintaining such excellent standards.

I had my blood drawn today by a wonderful phlebotomist, and it was truly the most efficient and painless blood draw I've ever experienced. Big thanks to Therese. The only minor issue was the..

I've been a patient at this surgery for a decade, but it has seriously deteriorated in recent years. Booking an appointment is now impossible without a smartphone or computer. What about elderly..

Incredibly supportive employees and prompt assistance.

I reached out to the clinic recently after signing up due to feeling unwell. The incredibly kind gentleman at the front desk was incredibly supportive and managed to schedule me for a consultation..

This medical practice was once exceptional and scheduling was straightforward. Currently, patients must endure lengthy waits for even telephone consultations, including situations that genuinely..

I'm eager to learn the outcome of my scheduled medical examination. However, every time I try calling the hospital, the line is constantly busy. So, I reached out to the clinic to inquire about my..

I recently underwent a blood draw and want to express my immense gratitude to Ruth! She was truly exceptional. As soon as I settled into the chair, her warmth and compassion immediately helped calm..

I've been receiving medical care at this practice for more than three years, and my experiences have consistently been excellent. The general practitioners are highly competent and carefully listen..

I've been a patient at this medical practice for an extended period and can genuinely attest that they were once exceptional, frequently praising the quality of my healthcare providers. Sadly,..

My physician is outstanding, yet the reception staff's performance falls drastically short. Abruptly ending phone calls seems to be standard procedure, and obtaining repeat prescriptions is..

I've been a patient at this medical center for more than two decades. It truly exemplifies the best of our national health service. Scheduling appointments is a breeze, and they offer a convenient..

The phlebotomist who drew my blood was exceptional, and I'm truly grateful for her excellent service today.

Thank you, Dr. Mary Bateman, for the medical consultation this afternoon and for providing me with a prescription. This is Pam Webb, and I want to express my gratitude once more.

A truly horrifying and exhilarating ordeal. During my blood test, the medical facility misplaced my sample, forcing me to undergo the entire process again. They provided zero explanation about the..

The nursing staff demonstrated exceptional professionalism throughout my entire experience.