Park View Surgery
Rachel F. 6 years ago • From Google
Poor
Terrible customer service from hostile pharmacy staff
I had an unpleasant interaction with Joanna recently, who was her typical aggressive and rude self. I was unfortunately stuck dealing with her unhelpful attitude. As always, she talked over me and claimed a prescription would be processed and someone would contact me. Predictably, neither of those things occurred. Katie, another hostile representative, left me a message. I'm choosing not to return her call today because I'm not prepared to endure more verbal aggression. The reason I don't have a pharmacy, contrary to their claims, is simply that the product I need is currently unavailable - a fact I already communicated to their combative staff member last week. I'm completely in the dark about what this new prescription might be for. If it's for Evorel, I've already explained that it's out of stock everywhere, which I clearly stated during my previous phone conversation.
Meant to start operations at 8:00, yet here I am at 8:23 finding their phone lines are inexplicably inactive with zero notification. I require urgent medical attention as recommended by the..
Park View Surgery
Josh D.
I've consistently experienced exceptional service from every staff member, even throughout the COVID-19 pandemic. My monthly injections and tri-monthly blood tests have always been seamless. They..
Park View Surgery
Stephen L.
I've only had one medical consultation since signing up, and the physician simply prescribed medication without conducting any comprehensive health assessment. They didn't even measure my basic..
Park View Surgery
Christine S.
Scheduling an appointment is incredibly challenging, and the front desk staff lack professionalism. The waiting area becomes unbearably cramped during peak times, creating an uncomfortable and..
Park View Surgery
Rachel F.
I desperately hope for an alternative surgical option. As a fragile individual, these negligent staff members show complete indifference to my situation. The telephone representatives Joanna and..
Park View Surgery
Julia M.
I'M ABSOLUTELY THRILLED WITH PARK VIEW SURGERY AND THEY HAVE THE MOST INCREDIBLE MEDICAL PROFESSIONAL IN PRESTON - HUGE GRATITUDE TO YOU. JESSICA
Park View Surgery
vhj69 d.
Absolutely dreadful service here. These aren't actual physicians at the clinic, just nurses pretending to be doctors. They're incredibly smug about their roles, acting like they're real medical..
Park View Surgery
Rachel F.
I had an unpleasant interaction with Joanna recently, who was her typical aggressive and rude self. I was unfortunately stuck dealing with her unhelpful attitude. As always, she talked over me and..
Park View Surgery
Merna H.
If I could rate this zero stars, I absolutely would. The most unhelpful general practitioner imaginable. The terrible receptionist's sole aim is to brush you off. I phoned regarding issues for..
Park View Surgery
Amber M.
Utterly revolting experience. I called to schedule an in-person consultation a week back, but was forced into a phone appointment instead. During the call, they probed with highly inappropriate..
Park View Surgery
Heather W.
For two years, I've been made to feel like I'm losing my mind by the doctors at this practice. Every time I visit, they dismiss me with eye rolls, interrupt me, and completely ignore my concerns...
Park View Surgery
EAGLEHD E.
The front desk staff is incredibly unpleasant, constantly wearing a disgruntled expression. She sighs dramatically before responding to any query, giving the impression she's completely exhausted by..
Park View Surgery
Sid S.
The surgical procedure was excellent, but the front desk staff were incredibly unpleasant and unprofessional. They seemed eager to end phone calls abruptly and often provided made-up responses when..
Park View Surgery
joe q.
The staff at this medical practice consistently demonstrate exceptional professionalism and kindness. From the reception team to the doctors and nurses, everyone has been consistently courteous and..
Park View Surgery
Angela S.
Outstanding experience! I've been a member for nearly 13 years and have nothing but praise. Top-notch service that truly deserves a 5-star rating!
Park View Surgery
Esko B.
Absolutely zero stars would be too generous. Once again, I was completely frustrated by the utterly incompetent individual staffing the front desk. Despite my clear dissatisfaction, they continue to..
Park View Surgery
Harsha M.
Excellent assistance from Dr. Han, who provided incredibly helpful guidance and support. Truly grateful for his approach and care.
Park View Surgery
Sarah c.
I've been receiving care at this medical practice for quite some time, and I'm truly disappointed that relocating means I'll have to seek out a new surgery. They have been absolutely outstanding..
Park View Surgery
Justin M.
I showed up this morning for a scheduled doctor's visit. Subsequently, I reached out requesting an urgent consultation. They inquired if the matter could be postponed until Friday. I emphasized that..
Park View Surgery
Paul P.
I encountered a distinctly unwelcoming reception when calling to schedule an appointment, with the receptionist displaying an unexpectedly hostile demeanor on the phone. Despite my easygoing nature,..
Park View Surgery
Natasha x.