PK

Polly K. one year ago • From Google

Rating

Bad

Terrible customer service from unhelpful english receptionists

The front desk staff, both English women, demonstrate a complete absence of professional competence, showing no sense of accountability or compassion. They consistently refuse to provide any explanation and habitually dismiss inquiries. I recognize this reflects a broader industry trend where personnel are hired without adequate qualifications, leading to a systematic decline in service standards. This deterioration seems widespread across various sectors, with workers seemingly ill-equipped for their roles. While we may feel powerless to effect meaningful change, sharing our firsthand experiences serves as a small form of personal recourse.

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