Vanbrugh Group Practice

Getting medical assistance is incredibly frustrating. The clinic staff assure you they'll have a physician return your call, but these promised callbacks never materialize.

A truly exceptional medical practice. The front desk staff consistently demonstrate courtesy and professionalism. The physicians are genuinely committed to providing excellent care. When you call at..

Like most general practitioners nowadays, they've minimized online services to the bare minimum and only within specific time frames. I rarely encounter the same doctor, and despite using crutches..

I would gladly assign a negative rating if possible, as I'm utterly appalled by their unprofessional and self-absorbed conduct. I visited their practice under urgent medical circumstances, referred..

I've been a patient at this medical practice for nearly a decade. The quality has significantly declined since the pandemic. While I'm hesitant to single out specific staff members, as someone..

Absolute nightmare of an encounter Initial expectations were completely shattered I had a pre-scheduled consultation that the healthcare provider abruptly terminated without proper..

Felt sick for 4 weeks, tried to get better without relying on the NHS. In the end I called in the hope to see or at least speak to a GP, but was told to wait for more than two weeks. The only thing..

The front desk employees consistently demonstrate warmth and professionalism, a quality I genuinely value. Nevertheless, I encountered a profoundly distressing interaction with one of the..

The medical staff demonstrated genuine empathy, carefully hearing out my health concerns. Their expertise was evident, and they maintained my medical documentation with precision. The front desk..

The front desk staff member was exceptional—highly engaged, friendly, and meticulous. She paid close attention and addressed each question with precision and compassion. Her commitment to delivering..

Absolutely fantastic service - incredibly empathetic and dedicated to finding solutions, taking the time to help. A special shout-out to Christina for her exceptional support :)

I was accompanying my son, who was visibly suffering, and the receptionist's dismissive attitude was infuriating. She coldly informed us that our only option was to schedule a video consultation for..

The medical staff across all roles - from general practitioners to nursing professionals, doctors, and administrative personnel - have consistently provided exceptional service during my..

Excellent service, they consistently provide top-notch support whether you're dealing with a critical situation or a minor medical concern. My interactions with them have been nothing but positive.

Heartfelt thanks to Receptionist Anita, who was incredibly supportive and helpful when I reached out in distress on Monday afternoon. Despite initial unavailability of appointments, she proactively..

Shirley Hanley provides exceptional assistance, demonstrates remarkable professionalism, and offers outstanding customer support. I truly appreciate her help.

Uncertain about their policies. I signed up five months back, and today received a notification of removal from their register due to being outside their service area. The distance is merely 0.2..

I can't comprehend why this medical practice has received such poor ratings. Perhaps there are outdated reviews unfairly influencing their reputation. The staff are attentive, genuinely committed to..

Deeply disappointing medical care, where the practice refused to issue an urgent prescription recommended by the midwife for our 10-day-old infant, instead directing us to call 111. This experience..

Professional service that rivals the best in private healthcare. Considering the challenges confronting the NHS over recent years and the public's apparent lack of self-care, the staff here are..