NL

Nicole L. 3 years ago • From Google

Rating

Bad

Terrible customer service from unprofessional front desk staff

I'm utterly appalled by the reception team's abysmal customer service. Upon reaching the front desk today, I was met with hostile stares that suggested I was interrupting their unprofessional gossip session, where they were openly criticizing their coworkers. The receptionist addressed me in a condescending manner, almost interrogating me about the purpose of my earlier appointment request, making me feel uncomfortable and pressured to divulge personal information that should remain private. Frankly, it's clear these receptionists desperately need additional training to understand the basics of respectful and courteous customer interaction.

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