JW

Joe W. 5 years ago • From Google

Rating

Bad

Terrible customer service from unprofessional medical staff

I attempted to contact the clinic by phone on two separate occasions and was greeted by an incredibly discourteous receptionist who displayed a clear lack of enthusiasm and appeared completely disengaged. When my partner also tried to schedule an appointment, the same staff member abruptly terminated the call and was extremely unhelpful during subsequent attempts to communicate. Despite being long-standing patients at this practice for four years and typically requiring minimal medical assistance, we have consistently encountered an unacceptably rude representative. As a result, we are actively seeking to transfer our medical care to another surgery as soon as possible.

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